Interquartz 9859 manual Easycall and Customnet Usage, Training mode, Supervisor mode

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Training mode

Allows a supervisor to monitor a trainee during a call.

*During a trainee's call the supervisor may lift the HANDSET(The HEADSET / HANDSFREE indicator will turn off).

*Quickly press the HEADSET / HANDSFREE key and the indicator will illuminate.

*The trainee may continue the conversation with the supervisor only listening to its progress.

Supervisor mode

Allows a supervisor to 'take over' a call between a trainee and another party.

*During a call, the supervisor may Lift the HANDSET to continue a normal conversation with the other party, while the trainee listens to its progress through the HEADSET.

*To return the call to the trainee, press the HEADSET / HANDSFREE key and replace the HANDSET in the cradle.

9.EASYCALL AND CUSTOMNET USAGE

Where this telephone is used on a PABX (telephone switchboard) extension, or a Direct Line with Telstra Australia's Customnet or Easycall service the follow- ing information is important.

MAKING OUTGOING CALLS

If your phone is connected to any system where dialling must be grouped, such as between internal and external dial tones, then the PAUSE function of the telephone will be required. If in doubt, check with your system supplier or Interquartz dealer, as failure to observe your system's requirements may lead

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Contents Calling Line Identity Telephone Page Contents Preview Dialling Caller Display Operation Memory OperationGeneral Care and Maintenance Thunderstorms Warranty Service CentersHandsfree and Headset Operation Easycall and Customnet Usage Making Outgoing CallsPage Features Emergency Calls Important NotesConditions of USE Idea Profiles Setting UP InstallationUnpacking Programming the ClockTo set the time Line ConnectionPage PBX Recall Button Setting Handsfree / Eadset SwitchHeadset Microphone Sensitivity Adjustment OHM / Complex and Agca / Agcb SelectorsHandsfree Microphone Sensitivity Adjustment LocationHandsfree / Headset KEY and Indicator Mute KEY and IndicatorCalls KEY and Indicator Pause KEYPBX Recall KEY Redial KEYCursor Keys Timer KEY Ringer IndicatorRinger Volume Control Volume SliderTimer KEY Function HANG-UP FunctionPause Function For Manual DiallingPreview Dialling Calls ListTo change this setting SET List Type Unanswered ALLViewing the Calls List To view the calls listPersonal Directory To Delete an EntryDialling from the Calls List To Store AN Entry in the Directory Viewing and Dialling from Your Personal DirectoryEditing Your Personal Directory Memory Mode Memory BACK-UPTWO-TOUCH Memories Memory Storage ProcedureONE-TOUCH Memories Two-touch memories Dialling a Number from the MemoriesOne-touch memories To select mode Storage ProcedureSelecting Mode Redial Memory Handsfree Microphone Handsfree Button and IndicatorHandsfree Operation Hints for Handsfree Operation Headset OperationVolume Slider Trainee / Supervisor ModeTraining mode Supervisor modeEasycall and Customnet Usage Making Outgoing Calls# Buttons CleaningPause Button Automatic Pause Insertion Failure to Operate and Service Difficulties ThunderstormsWarranty International Quartz Limited