InSciTek Microsystems 9102, 9112 manual Key System Mode Operation, Place a call, Answer a call

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Key System Mode Operation

Key mode will fit the best in a sales or retail environment where any available person will answer calls live. Examples are counter sales, car dealerships, travel agencies etc.

All the phones in the system will be able to monitor and directly answer outside lines (line appearances) – calls that are coming into your company.

You will be able to monitor the status of other users in your company via Busy Lamp Field (BLF) and you will be able to answer their calls for them by using Direct Station Select (DSS).

You will be able to directly intercom other users in a hands free mode and then easily transfer calls to them again using the DSS capabilities.

In key mode as in PBX mode you can define any of the programmable buttons to be call appearances, personal speed dials or special functions like redial, headset or line flash.

Place a call

1.Lift the handset OR press Speaker.

2.Press the button to select a line and dial the number OR press a Direct Station Selection (Busy Lamp Field) button.

3.When calling an outside number, simply select a line and dial the number. Note: You do not have to dial 9.

Answer a call

Lifting the handset.

Pressing the Speakerphone button to put the phone in hands free mode.

Pressing the Call Appearance button that is flashing with the incoming call.

Or by pressing the Headset button if configured, putting the phone in headset mode.

If the phone is not ringing, pick up the handset and press the button for the blinking line where the call is waiting for you.

You can also pick up a call by pressing the button that is configured to show a Busy Lamp Field for another user while the lamp is blinking. Once the other user picks up the phone and the button is solid red, you cannot pick up that call anymore.

Answering a call when you are on the phone

A second or third call directed to your phone can be answered by:

Placing the first call on hold, then pressing the Line Appearance for the second call.

Placing the second call on hold and pressing the Line Appearance for the first caller can retrieve the first caller.

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Contents Model User Guide Allworx PhonesWarranties and Specifications Table of Contents Advanced Topics Adjusting Your PhoneWall mounting your phone Optional Connecting the Phone What is in the box?Getting Started Introduction to your Allworx Phone Page Definitions Page Allworx Phone Using the ButtonsAllworx Phone Place a Place a callVoice Mail Transfer a callMute a call Release buttonInfo Button Voice MailPrevent incoming calls Do Not Disturb Park a call PBX ModePark a call Key System Mode Place a call on HoldPress Conference Placing and splitting a conference callSpeed dial SpeakerphoneHeadset IntercomPlacing a call PBX Mode OperationAnswering a call Missed Calls Answering a call when you are on the phoneEnding a call Redial a numberPlace a call Key System Mode OperationAnswer a call End a call Adjust the contrast of the screen Adjusting Your PhoneVolume Change the labels for lines Adjust the angle of the phoneAdvanced Topics Config MenuChanging Preferences Clear Call History Reboot the phoneCheck the network settings Highlight Reboot PhoneCheck statistics Check the current statusReset the phone to its factory defaults Save changes to your settingsWall mounting your phone Optional