may be new or reconditioned.
Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer.
Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method
that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at Polycom’s expense, not later than thirty
(30)days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer.
Exclusions
Polycom will not be liable under this limited warranty if its testing and exami- nation disclose that the alleged defect or malfunction in the product does not exist or results from:
•Failure to follow Polycom’s installa- tion, operation, or maintenance instruc- tions.
•Unauthorized product modification or alteration.
•Unauthorized use of common carrier communication services accessed through the product.
•Abuse, misuse, negligent acts or omis- sions of Customer and persons under Customer’s control; or
•Acts of third parties, acts of God, ac- cident, fire, lightening, power surges or outages, or other hazards.
Warranty Exclusive
IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDI- TIONS, EXPRESS OR IMPLIED, EI- THER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANT- ABILITY, FITNESS FOR A PARTICU- LAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND
Service Agreements
Please contact your Polycom Authorized Reseller for information about service agree- ments applicable to your product.
22