Case of Difficulty | Polycom Wireless Microphone System manual

To place the call on hold or mute

At any time during a phone call, press SHIFT, then press MUTE on the main keypad to place a call on HOLD, or simply press HOLD on the remote keypad. This shuts off the speaker and all microphones. The display will show HOLD and all LEDs begin blinking red.

To take the phone off HOLD press only the MUTE key on the main keypad or HOLD on the remote keypad. To shut off the microphones while keeping the speaker on, simply press MUTE.

The display will show MUTE and the LED’s will turn from green to red. To take the phone off MUTE , press MUTE on either keypad.

To redial the last phone number called

Press the redial key. The display on the main keypad shows the last phone number which you have called or attempted to call.

NOTE: The ON/OFF key does not have to be pressed for REDIAL to operate.

To make a 3-way conference call or to transfer a call to another extension (if enabled on your telephone system)

Once a call is in progress, press the FLASH key.

A second dial tone will be heard and the display will read FLASH. To transfer the call, dial the extension and hang up the phone by pressing ON/OFF. To make a 3-way conference call, dial the second phone number. Once connected, press FLASH again, the two other parties will now be connected.

NOTE: To hold a conference call with more than three parties, a conference call service provider (such as Confertech, AT&T, MCI and Sprint) is required, or contact your telecom manager.

To program and use One-Touch dialing

NOTE: The main keypad does not enable One-Touch dialing.

When the phone is off, up to six phone numbers can be stored from the remote keypad.

To program One-Touch dialing phone numbers, press PROG. If the SoundStation Premier is connected to a PBX, press either 8 or 9, then press PAUSE (this inserts a two second delay so the PBX can access an outside line). Next, type in the desired phone number, then press STORE, and finally press the desired location to store this phone number, 1-6. On the reverse side of the remote keypad, there is a place to record these phone numbers.

To use 1-Touch dialing, simply press any of the six stored phone number locations. There is no need to press ON/OFF.

NOTE: If no PBX exists,

PAUSE is not required.

Your Wall Module is equipped with an RCA jack to record a conversation. Plug one end of an RCA-type connector into the jack on a tape recorder unit labeled AUX IN and the other end into the Wall Module jack labeled AUX OUT.

Aux Out

IN CASE OF DIFFICULTY

No dial tone

▼Check that all connections are correct and tight.

▼Make sure the short cable is connected to a standard analog telephone line.

▼Try a different telephone line.

Short silences, echoes, or clipped speech

▼Don’t move the SoundStation Premier console while it’s in use.

▼Keep your hands away from the unit during calls.

▼Keep papers, cups, coffee pots, etc., away from the unit.

▼At the beginning of a call, let someone at each location speak in turn for a few moments, to enable SoundStation Premier to adapt to its environment.

▼The other party may be using lower-quality equipment or a half-duplex conference bridge, in which case there may be little you can do.

▼Try calling again to see if another line provides a better connection.

SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User’s Guide