Polycom IP 500/501 SIP 1.6 manual Transferring a Call, Call Timer, Ending a Call

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Transferring a Call

1. During a call, press Transfer or the

Trnsfer soft key (the active call is placed on hold).

2.Dial the number to which you want to transfer the call or use the arrow keys to access speed dial numbers, missed, placed, and received call lists. From one of these lists press the Dial soft key.

3.Press Transfer or the Trnsfer soft key again to complete the transfer.

This can be done as soon as the ringback sound is heard or you can wait until the third party answers and talk to them before complet- ing the transfer. Press the Split soft key to put the first call on hold and keep the second call as the active call.

Transfer may be cancelled during estab- lishment by pressing the Cancel soft key. The original call is resumed.

A blind transfer (without consultation) can also be supported by pressing the Blind soft key.

Call Timer

Call progress on an active call is monitored through a local call timer. This is visible within the active call window on the display.

Ending a Call

Press the EndCall soft key.

OR

Replace the handset, or press if in

Hands-free Mode, or if in Headset

Mode.

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Contents User Guide DEF 6 MNO 9 Wxyz # Del Menu Voice Mail DoNotDisturb HoldContents Modifications Part 15 RulesParts List IntroductionInstalling SoundPoint IP 500/501 SIP Connecting Network and Power SourceAC Power Option Power over Ethernet PoE OptionConnecting the Handset and Optional Headset Attaching the BasePhone.Optional Features Feature Key Description Key DescriptionsUsing SoundPoint IP 500/501 SIP Using the HandsetUsing Hands-Free Speakerphone Mode Using the HeadsetAnswering a Call Call Hold and ResumeMultiple Calls on Hold Microphone MuteGeneral Key Use Local ConferencingSplitting a Conference Call Timer Transferring a CallEnding a Call Volume Adjustment RedialCall Forwarding Headset Memory Mode Do Not DisturbTime and Date Display ContrastRing Type Call ListsContact Directory See also Distinctive Ringing / Call TreatmentSpeed Dial To search for a particular contactMultiple Lines Multiple Keys Per LineMultiple Call Appearances Shared LinesVoice Mail Distinctive Ringing / Call TreatmentSelect Message Center*,† Phone Reboot Multilingual Support LocalizationBasic, Preferences, Language Optional Features Text MessagingPresence / Status / Buddy Lists Select Instant MessagesTo view and change Presence settings Tures, PresenceTroubleshooting No Dial-ToneNo Display, Incorrect Display or Bad Contrast No RingingSafety and Compliance No Response from Feature Key PressesClass B Digital Device or Peripheral Display shows Network Link is DownPolycom Limited Warranty and Limitation Liability Warranty Exclusive Service AgreementsExclusions Limitations of Liability DisclaimerGoverning Law Copyright NoticeSoftware is Provided AS Polycom, Inc Barber Lane Milpitas, CA