Polycom IP 600 SIP Call Hold and Resume, Multiple Calls on Hold, General Key Use, Conferencing

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User Guide

Call Hold and Resume

1.Press Hold or the Hold softkey. The call is placed on hold and is indicated on the display.

2.Press the Resume softkey or the line button to retrieve the call.

Multiple Calls on Hold

You can use the arrow keys to switch between calls, then press the Resume softkey to retrieve a call when multiple calls are on hold on a single line. An indicator appears on the display if more than two calls are on hold on a single key. For example, “2/3” shows that this is the second call out of three calls.

The details of calls on any line key can be viewed by pressing that line key and holding it down for a few seconds if calls are on hold on more than one line. If a line key is pressed briefly, the first call on hold on that line is retrieved.

General Key Use

Following are tips to navigate through menus and enter data.

1.Use and to scroll through lists. In some lists, the and keys can be used as Page Up and Page Down.

2.Use andto move one level down or one level back up when menus have submenus.

3.

Press the

Menu

key to exit from any menu.

4.

Press the

Directories

key to exit from any directory.

5.Press the number keys one or more times to enter text using the dial pad. For example, for A press 2, for C press 222. The display title shows whether keys will generate numbers when in text entry mode.

Conferencing

You can create a conference with two other parties using the local conferencing feature. You can also create a conference between an active call and a call that is on hold on the same line by pressing the Join softkey.

1. Place a call to the first party.

2. Press Conference or the Confrnc softkey to create a new call (the active call is placed on hold.

3.Dial the phone number of the second party.

or

1.Use the arrow keys to access speed dial numbers, missed, placed, and received call lists.

2.Press the Dial softkey.

3. Press Conference or the Confrnc softkey again to join the parties in the conference.

or

1.Press the Split softkey to put the first call on hold and keep the second call as the active call. Note: Ending a call on the originator’s phone terminates the conference.

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Contents Access Voice Mail Introduction InstallationShared Call Appearance In-Line Power Option InstallationConnect the Network and Power Source AC Power OptionAttach the Base Connect Handset/HeadsetFeatures Redial Key DescriptionsHold Using the Headset Using the SoundPoint IP 600 SIP PhoneUsing the Handset Using the Hands-Free SpeakerphoneConferencing Call Hold and ResumeMultiple Calls on Hold General Key UseEnable Disable Call ForwardingDisable Multiple Lines Shared Call AppearanceMultiple Call Appearance Multiple Keys Per LineSelect Message Center Access Voice MailShared Lines Listen to Messages
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