3M C5000 operating instructions Operating Headsets and Belt Packs

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Model C5000

Station Selector Operating Procedures

 

 

 

Operating Headsets and Belt Packs

Responding to a Call

Initiating a Call

Paging

Installation Instruction Note

To answer an incoming call, do the following:

1.Press and hold either TALK key (T1 or T2) to connect to the first customer in order.

The tone stops.

The amber call indicator on the Station Selector paired with the headset (if used) stops flashing, but remains lit.

2.Release the key to listen to the customer.

The enunciator announces the Call Station number.

You can then listen to the customer.

To answer an incoming call, do the following:

1.Press and hold either TALK key (T1 or T2) to talk to the first customer in order.

The tone stops.

The amber call indicator on the Station Selector paired with the headset stops flashing, but remains lit.

2.Release the key to listen to the customer. The call indicator remains lit.

3.When you are finished talking and listening to the customer, press the PAGE key (P). The call is disconnected and the call indicator turns off.

4.To respond to the next caller, repeat steps 1 through 3 to answer each call in order.

To ignore the next call in order and talk to a customer at a specific Call Station, quickly press and release P once. The enunciator announces the numbers of each Call Station awaiting a response. When you hear the number of the desired Call Station announced:

Press T1 or T2 to talk to the customer.

Release to listen.

To initiate a call to any Call Station:

1.The system must be in STANDBY mode.

2.Momentarily press and release the PAGE (P) switch.

The system enters the Call Station scan mode.

The enunciator announces ”Select...All Call... One..Two...Three...”.

3.When the enunciator announces the number of the Call Station you want to call, press and release T1 or T2.

The enunciator announces “Connect One” (or the number of the Call Station you selected).

4.Press and hold T1 or T2 to talk to the customer.

5.When you are finished talking and listening to the customer, press P.

The Call Station is disconnected and the call indicator on the Station Selector turns off.

Repeat Steps 2 through 5 to initiate another call.

Press and hold P to talk to other operators wearing headsets or belt packs. Release when the message is completed.

!Note

Disable the TALK/LOCK feature on all headsets used with the Model C5000. See the 3M™ Headset Intercom System, Model C960, Operating Instructions and the 3M™ Belt Pack Intercom System, Model C860, Operating Instructions for detailed information about disabling this feature.

 3M 1998 July

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Contents Convenience Store Intercom System Page Important Information Intended UseFCC Information Page Introduction System Components Operating Modes Model C5000Station Selector, Controls, and Indicators Station Selector Controls and Indicators Model C5000VOX ALL Call Operating the Station SelectorHeadset and Belt Pack Controls Headset and Belt Pack Operating Procedures Model C5000Operating Headsets and Belt Packs Page 3M Center, Building St. Paul, MN

C5000 specifications

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