Philips Telephone Answering Machine user manual ENTroubleshooting, Troubleshooting of the phone

ENTroubleshooting

Troubleshooting of the phone

Please refer to the following website for more information on Philips web support:

www.philips.com/support

Problem		Causes				Solution
The	icon is not blinking	•	Bad battery contact			•	Move the handset slightly
when	the handset is placed	•	Dirty contact			•	Clean the battery contact with a
on the base
							cloth moistened with alcohol
		•	Battery is full			•	No need to charge
No dialling tone		•	No power			• Check the connections. Reset
							the phone: unplug and plug
							back in the mains
		•	Batteries are empty			•	Charge the batteries for at least
							24 hours
		•	You are too far from the base			•	Move closer to the base station
			station
		•	Wrong line cable			•	Use the line cable provided
		•	Line adaptor (when needed) is			•	Connect the line adaptor (when
			not connected to the line cord				needed) to the line cord
Poor audio quality		•	You are too far from the base			•	Move closer to the base station
			station
		•	The base station is too close to			• Move the base station at least
			electrical appliances, reinforced				one metre away from any elec-
			concrete walls	or	metal		trical appliances
			doorframes
The	icon is blinking	•	Handset is not registered to			• Register the handset to the base
			the base station				station
		•	You are too far from the base			•	Move closer to the base station
			station
The copy from my mobile		Only phonebook entries			from	Transfer the phonebook entries
phone SIM card to ID937		your mobile phone SIM card will				that are on your mobile phone
phonebook is not complete.		be	transferred; the	phonebook		memory to your mobile phone
		entries that are stored on your				SIM card and then to your ID937.
		mobile phone memory will not be
		transferred.

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