Philips Telephone Answering Machine user manual Troubleshooting of the Answering Machine

Page 60

ENTroubleshooting

Troubleshooting of the Answering Machine

Problem	Causes		Solution

The answering machine does	•	Memory is full	•	Delete old messages
not record messages	• The ANSWER ONLY mode		• Activate Answ. & Record mode
	• The ANSWER ONLY mode		• Activate Answ. & Record mode
		has been activated		(see	"Answering		machine
				mode" on page 53)

Remote control access does	•	Remote control access has not	•	Activate Remote control access
not work		been activated		(see	"Remote control			access"
				on page 56)

Cannot record outgoing	•	Memory is full	•	Delete old messages
message

The ID937 hangs up during	• You have not changed your		•	To prevent unauthorised access
remote access		Master PIN code		to your		answering	machine,
				your Master PIN code must be
				changed. To change PIN code,
				see page 46
	• You have taken more than 8		•	Enter	the	Master	PIN	code
		seconds to enter the Master		within 8 seconds
		PIN code

The answering machine stops	•	Memory is full	•	Play and delete old messages
automatically	•	Message exceeds 3 minutes	•	Messages		must not	exceed 3
	•	Message exceeds 3 minutes	•	Messages		must not	exceed 3
				minutes

60

Image 60

Contents Page Page ContentsEN For your safety Installation requirementsImportant Information Need Help?What’s in the box? Handset Base stationLine cord Splitter User GuideYour ID937 Overview of the handsetHandset keys Soft keyDisplay icons & symbols Keypad is lockedMain features of your ID937 Overview of the base stationMenu navigation OnceConnecting the Base Station ConnectENENInstall Install batteryCharge battery InstallEN Configure your ID937Low battery warning Out of range warningStand-by mode Set date and timeBasic operations of your ID937 Default settings Screen and keypad backlightEvent LED Answering MachineENCall Make a callAnswer a call CallEN End a callCalls in-progress Intercom Switch between an internal and external call Three-party conference callCall waiting Caller Line IdentificationAccess phonebook ENPhonebookStore a contact in the phonebook PhonebookEN Edit a phonebook entryDelete a phonebook entry Delete all phonebook entriesStore direct access memory Delete a direct access memoryCopy phonebook from SIM card Transfer phonebook Scroll to Copy All or Select EntryENPhonebook Access call log Call logSave call list entry to phonebook Delete a call list entryAccess redial list View details of a redial list entrySave redial list entry to phonebook Delete a number from redial listWrite a SMS Inbox Draft box SMS Settings Write and send new SMSEnsms Inbox View Inbox messagesReply to an Inbox message Forward an Inbox messageSave sender’s phone number to phonebook Delete an Inbox messageDraft box Save a message in the Draft boxReview Draft messages SMS settings SMS receptionSMS Box only for UK To change the password of an SMS Box only for UK To set outgoing numberTo delete an SMS Box only for UK To change the box number of an SMS Box only for UKDefault SMS center To set default SMS centerTo set incoming number 1st RingClock & Alarm Set AlarmAlarm tone Set Date/Time Alarm Alarm Tone Do not DisturbDo not Disturb mode To set Do not Disturb mode On/OffTo set Day of Do not Disturb mode By default, Start Time is 0000 and Stop Time isPersonal Settings Ring VolumeHandset Tones Ring MelodyGroup Melody Key BeepSMS Tone Wallpaper Contrast levelHandset Name Babysit mode Auto Pick-upAuto Hang-up LanguageBacklight time Theme ColourAdvanced Settings Recall TimeTo set recall time Dial Mode To set dial modeTo activate/deactivate Call Barring mode Call BarringTo activate Baby Call mode To deactivate Baby Call modeBaby Call RegistrationSelect Base UnregistrationTo register an additional handset To manually select best base stationReset Change Master PINAuto Prefix Conference Mode HD Sound modeDemo Mode To activate/deactivate Conference modeNetwork Services Set up Call Forward numberCall Forward Activate Call ForwardVoice Mail Call BackCancel Call Back Activate Cancel Call BackWithhold ID Activate Withhold IDGamesEN MemoryPuzzle TetrisPlay Playback of new messages via handsetPlayback of old messages via handset Answering machine mode Delete AllMemo recording Set Outgoing Messages OGMVIP mode Personalised Outgoing MessagesAnswering Machine settings Ring delayAnswer On/Off Turn answering machine On/OffRemote control access Activate/Deactivate remote accessCall screening Controlling the answering machine from an external callVoice Language Set Handset Call ScreeningTo set voice language ENTroubleshooting Troubleshooting of the phoneTroubleshooting Troubleshooting of the Answering Machine MachineInformationEN Electric, Magnetic and Electromagnetic Fields EMFConformity Recycling and disposalIndex