Ericsson S60 manual Frequently Asked Questions

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Ericsson Mobile Organizer 5.1

Enterprise Edition

User Guide for S60

6.2Frequently Asked Questions

Q: How do I prevent my data from falling into the wrong hands if my device is stolen?

A:To minimize the security risk resulting from theft you can do the following things:

!You can report the theft to your administrator, who can remotely clear the data synchronized to the device (emails, contacts and calendar).

!For enhanced security it is possible to use third party data encryption software.

Q:Uninstalling fails because the phone claims the application is in use. How should I continue?

A:If the phone is stuck for some reason, try pausing and exiting the application, restarting the phone and immediately uninstalling from Application Manager after the restart.

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Contents Ericsson Mobile Organizer Preface Table of Contents Introducing EMO Enterprise Edition Installation PackagePrerequisites for Installation Network ConnectionsInternet Accounts Installation and Activation Installing EMOActivating EMO Select MemoryStarting Activation Internet Connection Replace or Merge Calendar Activation Code Connecting and Activation Successful Screens Settings and Tools Accessing Tools and SettingsSettings Connection SettingsEmail Settings Email SettingsCalendar Settings Contacts SettingsStarting the EMO Application Using EMOUsing the EMO Services Managing Your EmailsReading Emails and Attachments Unread Messages PopupFollowing email actions are available ANF 901 16/1 Rev B 2028 Attachment Handling Writing a New Email Managing Calendar Appointments Responding to a Meeting RequestUninstalling EMO Go to Applications Tools Manager on the main menuTroubleshooting and FAQ TroubleshootingFrequently Asked Questions Additional Support Additional supportANF 901 16/1 Rev B 2828