Usage Guidelines
Hand Held Products defines proper use of the terminal touch panel as using a screen protector and proper stylus. Screen protectors maintain the ongoing integrity (i.e., prevent scratching) of the touch panel, which is why their use is recommended for applications that require a high to medium level of interface with the touch panel, such as signature capture for proof of delivery.
Hand Held Products continues to advocate the use of screen protectors on all Dolphin devices. We recommend implementing a screen protector replacement program to ensure that screen protectors are replaced periodically when signs of damage/wear are noticeable. For general use, we recommend replacing the screen protector every thirty (30) days. However, replacement cycles vary according to the average level of touch panel use in your application.
Replacement screen protectors can be purchased directly from Hand Held Products. Please contact a Hand Held Products sales associate for details.
Hand Held Products also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than 0.8mm. Use of the Hand Held Products stylus included with the terminal is recommended at all times.
Hand Held Products warranty policy covers wear on the touch panel for the first 12 months provided that a screen protector is applied and an approved stylus is used for the 12 month duration covered by the warranty.
Dolphin® 9500 Mobile Computer | Screen Protector Instructions |