∙Perform the following procedure if your CASSIOPEIA remains locked up even after you perform a full reset.
Important 
∙The following operation deletes all data in CASSIOPEIA memory.
∙If you previously backed up your CASSIOPEIA data to your desktop computer hard disk or a CompactFlash memory card, you will be able to restore the data after performing the following operation.
∙If backed up data includes data that is the cause of the original problem, your CASSIOPEIA may start malfunctioning again after data is restored. In this case, you will not be able to use the backed up data.
∙To protect against backing up corrupted data that can cause problems when restored, first synchronize Pocket Outlook program data between your CASSIOPEIA and desktop computer. Next, use drag and drop to copy other files to you computer. See ActiveSync help for information about synchronizing data and copying files.
1.Remove both the main battery and the backup battery from the CASSIOPEIA.
2.Wait for about five minutes.
3.Reload the main battery.
∙Be sure to load the main battery first. The CASSIOPEIA will not operate properly if you load the backup battery first. If you inadvertently load the backup battery first, start over from step 1 above.
4.Attach the AC adapter and charge the battery pack.
5.Reload the backup battery.
6.Make sure the battery cover switch is in the LOCK position.
7.Wait for about five seconds and then press the [Power] button to turn on your
CASSIOPEIA.
∙Turning on power displays the startup screen, following by the touch panel calibration screen.
8.Follow the instructions that appear on the screen to make initial settings.
9.After setting up your CASSIOPEIA, turn it off.
∙After completing the above procedure, you can restore data you have backed up on your desktop computer hard disk or CompactFlash memory card. See ActiveSync help for information about restoring backed up.
∙See the separate Pocket PC User’s Guide for information about using the Card Backup Tool program to restore data from a CompactFlash memory card.
∙If your CASSIOPEIA does not operate correctly, contact your original dealer or your nearest authorized CASIO service provider.
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