Technical Support, Return Policy | TravRoute Pocket PC 5 manual

TravRoute Pocket PC 5 manual Technical Support, Return Policy, For your return to be accepted

Technical Support

After registering your software (see p. 92), you're entitled to technical support and discounts on new versions of CoPilot. Check out ALK’s web site for technical support documentation and posted answers to common questions. If the web site does not provide an answer to your question, technical support for registered users is available during standard business hours (9:00 am-5:00pm Monday-Friday). You should be at your computer and have your Product Key Code available when you contact us (your Product Key Code can be found on the front cover of the printed Quick Start that came with the product).

Please be sure to reach us using the contact information for your region shown below. We are sorry, but our support staff in ALK’s regional offices cannot respond to requests for assistance outside the areas they serve.

North America - Web: www.alk.com, E-mail: cpsupport@alk.com, Fax: 609-252-8166, Phone: 888-872-8768

Europe - Web: www.alk.eu.com, E-mail: uksupport@alk.eu.com, Postal: Suite 8, 4 Bloomsbury Square, London WC1A 2RP, UK

Phone: +44 (0)207 404 4222

Australia - Web: www.travroute.com.au/support.html,

E-mail: support@travroute.com.au, Phone: 03-9855-1498

Return Policy

ALK's 30-Day Money Back Guarantee and Return Policy

We know you'll love our products. If, however, you are not satisfied with any CoPilot product you purchase directly from ALK, you may return it within 30 days for a refund of the price paid (excludes shipping and handling).

For your return to be accepted:

You must have purchased directly from ALK. ALK products purchased at retail locations are only refundable through the retailer under the retailer's terms and conditions.You will have to contact the individual retailer for their specific terms and conditions.

The postmark date on the package must be within 30 days of the original product ship date.

If your product contains software, and you have activated the software, you must first deactivate the software and provide to ALK the deactivation code (you must activate our software to use it for more than a few days' time).

If your product contains a GPS receiver and it is scratched or otherwise determined to be non-saleable by ALK, we will deduct a $50 usage fee from the refund amount.

To return your product, please follow the instructions below:

1.Fill out the return slip that came with your product or create your own return slip that includes the following information: your name, address, phone number, date of purchase, e-mail address, reason for return, and (if applicable) your deactivation code.

2.Repackage your entire product (CDs, GPS receiver, etc.) and include the return slip inside the package.

3.Send the package to:

ALK Technologies Attn: CoPilot Returns 1000 Herrontown Road Princeton, NJ 08540

For your protection, please use UPS, FedEx, or Insured Parcel Post for shipment of returned products. ALK is not responsible for loss or damage during shipping.

Your refund will appear on your credit card statement within 4-6 weeks after ALK's receipt of the returned product.

- 93 -

- 94 -

Pocket PC 5 specifications

TravRoute Pocket PC 5 is a robust navigation software that plays a vital role in transforming handheld devices into efficient travel companions. Designed specifically for Pocket PC platforms, it brings cutting-edge navigation technologies to users seeking a reliable way to explore new destinations.

One of the standout features of TravRoute Pocket PC 5 is its comprehensive mapping system, which offers detailed road maps for cities across the United States and Canada. Users can enjoy turn-by-turn voice directions, ensuring a hassle-free driving experience. The software utilizes a straightforward interface that simplifies route planning, making it accessible even for those who may not be tech-savvy.

In addition to standard navigation, TravRoute Pocket PC 5 incorporates advanced features such as route calculation based on real-time traffic conditions. This technology allows users to avoid congested areas, providing alternative routes that save time and reduce frustration. The software also includes a Points of Interest (POI) database, highlighting gas stations, restaurants, hotels, and other critical stops along the journey.

Another key characteristic of TravRoute Pocket PC 5 is its compatibility with external GPS receivers, enhancing its functionality by providing real-time location tracking. This integration allows users to maintain an accurate understanding of their position during travel, further bolstering the software’s navigation capabilities.

The program is designed to be resource-efficient, ensuring smooth operation on Pocket PC devices without overwhelming system capabilities. This efficiency is accompanied by a user-friendly design, with customizable settings that let users tailor their navigation experience according to their preferences.

Moreover, TravRoute Pocket PC 5 supports various travel modes, including pedestrian navigation, making it versatile for both drivers and walkers. By utilizing detailed street-level maps and a well-organized interface, users can easily plan routes whether they are exploring urban environments or venturing into the countryside.

Overall, TravRoute Pocket PC 5 serves as an essential tool for travelers. Its combination of robust mapping, real-time traffic integration, compatibility with GPS devices, and user-centric features make it a reliable navigation solution. As technology continues to advance, TravRoute Pocket PC 5 remains relevant, meeting the needs of today’s on-the-go consumers seeking efficient and effective navigation solutions.