ALK Technologies Pocket PC 6 Return Policy, Region Selection, For your return to be accepted

ON YOUR POCKET PC:

IMPORTANT: You must install CoPilot to your Pocket PC using your Base Product Key AND you must have data downloaded to your Pocket PC before using your Expansion Product Key.

1.Open CoPilot on your Pocket PC.

2.Tap Menu > Options > Licensing from the menu at the bottom of the screen.

3.Tap Activate/Upgrade and enter your Expansion Product Key (found in your order confirmation e-mail) when prompted to enter a Product Key.

4.Follow the on-screen instructions.

5.Activation occurs just as it did when you originally installed CoPilot.

If you have any questions, please visit our Support Center at www.alk.com (for Europe, www.alk.eu.com) or send an e-mail to support@alk.com.

Region Selection

If you purchased an additional data region, when downloading map data to your Pocket PC you will need to make sure the proper region is active. To do this, on your desktop in Planning mode click the Map menu > Region > and check the desired region.

Return Policy

ALK's 30-Day Money Back Guarantee and Return Policy

We know you'll love our products. If, however, you are not satisfied with any CoPilot product you purchase directly from ALK, you may return it within 30 days for a refund of the price paid (excludes shipping and handling).

For your return to be accepted:

You must have purchased directly from ALK. ALK products purchased at retail locations are only refundable through the retailer under the retailer's terms and conditions.You will have to contact the individual retailer for their specific terms and conditions.

The postmark date on the package must be within 30 days of the original product ship date.

If your product contains software, and you have activated the software, you must first deactivate the software and provide to ALK the deactivation code (you must activate our software to use it for more than a few days' time).

If your product contains a GPS receiver and it is scratched or otherwise determined to be non-saleable by ALK, we will deduct a $50 usage fee from the refund amount.

To return your product, please follow the instructions below:

1.Fill out the return slip that came with your product or create your own return slip that includes the following information: your name, address, phone number, date of purchase, e-mail address, reason for return, and (if applicable) your deactivation code.

2.Repackage your entire product (CDs, GPS receiver, etc.) and include the return slip inside the package.

3.Send the package to:

In North America:	In Europe:
ALK Technologies	ALK Technologies Limited
Attn: CoPilot Returns	Suite 8, 4 Bloomsburg Square
1000 Herrontown Road	London,WC1A 2RP
Princeton, NJ 08540, USA	United Kingdom

For your protection, please use UPS, FedEx, or Insured Parcel Post for shipment of returned products. ALK is not responsible for loss or damage during shipping.

Your refund will appear on your credit card statement within 4-6 weeks after ALK's receipt of the returned product.

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