AD3700 Accessories, Data Technical Support

AD3700 Accessories

Using the External Antenna with Adapter Cable

An optional external antenna with Adapter Cable may be purchased (separately) for use with the AD3700 Modem. An external antenna is useful when traveling in fringe coverage areas where the network signal may be weak.

1.Locate the External Antenna Connector on the side of the device.

2.Remove the rubber protector to expose the External Antenna Connector.

3.Connect the External Antenna Adapter Cable to the Modem’s External Antenna Connector.

4.Connect the External Antenna Adapter Cable’s receiving end into the external antenna of your choice

Data Technical Support

For additional information and technical support can please visit: http://www.verizonwireless.com/b2c/support/data.jsp.

The following tips will help solve many common problems encountered while using the AD3700:

. • Make sure you are using the AD3700 in the correct geographic region: a Mobile Broadband and NationalAccess in the US and in the countries which support GlobalAccess. Please visit www.verizonwireless.com/broadbandcoverage for the most up-to-date United States coverage maps. You may also go to www.verizonwireless.com/vzglobal for coverage maps for international destinations and www.verizonwireless.com/naroaming for Canada and Mexico coverage maps.

•

Ensure that the wireless network’s coverage extends to your current location.

When properly installed, the AD3700 is a highly reliable product. Most problems are caused by one of these issues:

.	•	The wrong driver has been installed.
.	•	System resources required by the modem are being used by other devices.
.	•	Network coverage is not available (either because you are outside the coverage area or because of an
		account or network problem).

For issues relating to VZAccess Manager, consult the VZAccess Manager User Guide located in the Installation CD.

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