Polycom CX3000 manual Checking Voicemail, Transferring Calls

You can also remove a participant from a conference call at any time.

To remove a participant from a conference call:

1Select a participant.

2Press Menu > Remove, as shown next.

The participant is removed from the conference call.

Checking Voicemail

If you have new voicemail messages, the number of messages displays below the voicemail icon on the Home screen, as shown next.

To check your voicemail:

1On the Home page, select , or press and hold 1 on the keypad.

The voicemail screen displays with a list of contacts who have left messages.

2Select a contact and select Play.

3Enter your PIN number to hear the message.

Transferring Calls

You can transfer active calls directly to a contact, to your mobile phone, or to a parking lot on the Lync server. The following are three methods for transferring calls:

∙Transfer Directly To Transfer the call directly to a contact without speaking to the contact first.

∙	Consult then Transfer To	Speak with a contact before
	transferring the call.
∙	Transfer to Mobile Phone	Transfer the call to your
	mobile phone.

To transfer a call:

1In the In Call screen, select Menu, and select a transfer method. For example, select Transfer Directly To, as shown next.

2Depending on your transfer method, do the following:

For Transfer Directly To, enter a phone number or select a contact, and select Call.

For Consult then Transfer To, enter a phone number or select a contact, select Call, and select Complete Transfer after you speak with the contact.

For Transfer to Mobile Phone, answer the transferred call on your mobile phone. You need to have your mobile number saved on your phone to use this option.

You can also transfer calls to a parking lot that places the call on hold on the Lync server. Calls transferred to the parking lot are

given a retrieval number that any contact can use to retrieve the call from the parking lot.

Transferring calls to the parking lot enables you to remove the call from your line so you can make additional calls or resume a held call.

To transfer a call to a Parking Lot:

1From the In Call screen, select Menu > Transfer to Parking Lot.

The call is placed in the parking lot and the In Call screen displays, as shown next.

2Provide a contact with the retrieval number for the parked call. For example, if Sarah needs to retrieve the parked call, instant message Sarah with the 344 retrieval number for the call.