Panasonic KX-TG7521BX, KX-TG7511 Troubleshooting, General use Problem Cause/solution

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TG7511_7521BX(e).book Page 48 Tuesday, June 15, 2010 2:10 PM

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem

 

Cause/solution

The handset does not

L Place the handset on the base unit or charger to turn

turn on even after

 

on the handset.

installing charged

 

 

batteries.

 

 

The unit does not

 

L Make sure the batteries are installed correctly (page

work.

 

8).

 

 

L Fully charge the batteries (page 8).

 

 

L Check the connections (page 8).

 

 

L Unplug the base unit’s AC adaptor to reset the unit and

 

 

turn off the handset. Reconnect the adaptor, turn on

 

 

the handset and try again.

 

 

L The handset has not been registered to the base unit.

 

 

Register the handset (page 30).

I cannot hear a dial

 

L Make sure that you are using the supplied telephone

tone.

 

line cord. Your old telephone line cord may have a

 

 

different wiring configuration.

 

 

L The base unit’s AC adaptor or telephone line cord is

 

 

not connected. Check the connections.

 

 

L Disconnect the base unit from the telephone line and

 

 

connect the line to a known working telephone. If the

 

 

working telephone operates properly, contact our

 

 

service personnel to have the unit repaired. If the

 

 

working telephone does not operate properly, contact

 

 

your service provider/telephone company.

I cannot use the

 

L These features are shared between the handsets.

intercom or

 

Although the handset displays Intercom, Copy

phonebook copy

 

All, or Copy, these features are not available for

feature.

 

this model.

 

 

 

Programmable settings

 

 

 

 

Problem

 

Cause/solution

The display is in a

 

L Change the display language (page 13).

language I cannot

 

 

read.

 

 

 

 

 

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Contents Model No. KX-TG7511BX Caller ID Service SMS Short Message ServiceVoice Mail Service IntroductionAccessory information Supplied accessoriesModel composition Additional/replacement accessories Accessory item Model numberFor your safety Important safety instructions Other information Setting up Battery installationBattery charge ConnectionsDuring a power failure Battery level IconOperation Operating time Controls HandsetSecure grip Navigator keyDisplay Base unitKX-TG7511 Charge contacts Locator KX-TG7521 Charge contacts Speaker Erase StopSoft key icons Icon Action Icon ActionTurning the power on/off Initial settingsDialling mode Display languageOne touch eco mode Display modeUsing soft key Temporarily switching the display mode Programming the display mode beforehandBelt clip To attachMaking calls Answering callsUseful features during a call Handset locatorHold MuteTemporary tone dialling for rotary/pulse service users Key lockRecording a telephone conversation KX-TG7521 ECO/RHandset phonebook Adding entriesCategories Finding and calling a phonebook entryEditing entries Erasing entriesChain dial Erasing an entryProgrammable settings Programming by scrolling through the display menusMain menu Sub-menu Caller List Answer System Message List Play New MsgDisplay Setup Display Mode LCD & Key Backlight Contrast KX-TG7511Programming using the direct commands 60 sec 90 sec 120 sec No Ringing Night Mode Power Display Mode0000 Repeater Mode Cancel RegisterAuto Display EnglishPlay All Msg Rings Recording TimeTG75117521BXe.book Page 26 Tuesday, June 15, 2010 210 PM Alarm Night modeSpecial programming OnceChanging the handset name Storing an area code to be deleted automaticallyIncoming call barring Caller ID subscribers only Registering a unit Changing the base unit PIN Personal Identification NumberOperating additional units Cancelling a base unit Registering a handset to a base unitSelecting a base unit Deregistering a handsetSetting the repeater mode Increasing the range of the base unitUsing Caller ID service Caller ID featuresCategory ringer tone for phonebook Missed callsCaller list Using SMS Turning SMS on/offStoring SMS message centre numbers Sending a messageReceiving a message Editing/sending a saved messageErasing saved messages Reading a received messageOther settings Answering system Turning the answering system on/offMemory capacity including your greeting message Call screeningListening to messages using the base unit Greeting messageListening to messages using the handset Settings menuErasing all messages Listening to messages from the message listRemote access code Using the answering system remotelyRemote operation Calling back Caller ID subscribers onlySettings Caller’s recording time Selecting Greeting OnlyVoice mail service Character entry Character entry modesPersian character table Not available for SMS Extended character table NGreek character table M Available for SMS only Error messages Troubleshooting General use Problem Cause/solutionProblem Cause/solution Battery recharge Problem Cause/solution Caller ID Problem Cause/solution SMS Short Message Service Problem Cause/solution Answering system KX-TG7521 Problem Cause/solution Own greeting message againLiquid damage Problem Cause/solution Index TG75117521BXe.book Page 55 Tuesday, June 15, 2010 210 PM For your future reference Copyright

KX-TG7521BX, KX-TG7511 specifications

The Panasonic KX-TG7511 and KX-TG7521BX are remarkable cordless phone systems designed to offer convenience, functionality, and modern technology for everyday communication needs. These models stand out for their user-friendly features and advanced capabilities, catering to families and professionals alike.

One of the primary features of these models is the DECT 6.0 technology. This technology ensures clear, interference-free calls over long distances, making it ideal for home and office use. The KX-TG7511 is a single handset system, while the KX-TG7521BX includes two handsets, providing flexibility for users who need multiple units in various locations.

Both models are designed with an easy-to-use interface, featuring a large, backlit LCD display that enhances readability in any lighting condition. The keypad is also designed for simplicity, allowing users of all ages to navigate the options with ease. Additionally, the phones come equipped with a user-friendly phonebook that can store up to 50 contacts, making it convenient to keep in touch with family and friends.

Another notable feature is the integrated digital answering system. This function allows users to receive and manage voicemail conveniently, ensuring that important calls are never missed. The system allows for remote access to messages, which is particularly beneficial for busy individuals or those who travel frequently.

The KX-TG7511 and KX-TG7521BX also offer enhanced security features, such as call-blocking capabilities. Users can block unwanted calls, protecting themselves from telemarketers and other unwanted callers. The systems also feature an intercom function, allowing seamless communication between handsets, which is useful in larger homes or offices.

Both models excel in battery performance, with a long talk time and standby time, ensuring reliability throughout the day. The eco mode helps minimize power consumption, aligning with Panasonic's commitment to sustainability.

In summary, the Panasonic KX-TG7511 and KX-TG7521BX bring together practicality and advanced technology, making them excellent choices for users seeking a reliable and feature-rich cordless phone system. With their clear sound quality, user-friendly design, and various functionalities, they cater to the modern communication needs of any household or business environment.