Panasonic KX-TCD410E Before Requesting Help, Problem Possible cause Solution

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Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider.

If it operates correctly, then the problem is likely to be a fault in your apparatus.

In this case, contact your supplier for advice. Your Network provider may charge you if they attend a service call that is not due to apparatus supplied by them.

Turn the power OFF then ON (Handset) / Disconnect then connect the AC adaptor (Base unit).

Problem

Possible cause

Solution

NO LCD display in handset.

Handset not turned on.

Turn on power (p.9).

 

 

 

Handset will not turn on.

Batteries not inserted.

Insert the 2 rechargeable

 

 

batteries supplied (p.4).

 

Batteries not charged.

Place handset in base and

 

 

connect AC adaptor to base

 

 

and AC outlet (full charge

 

 

period 7 hrs).

 

 

 

Batteries charge icon not

Dirty charge contact.

Clean charge / battery

counting up.

 

contact and retry charge.

 

Base not powered up.

Connect AC adaptor to

 

 

base unit and AC outlet.

icon flashes.

Handset not registered to base.

Handset out of range of base.

No power into base unit.

Register handset to base.

Move handset closer to base.

Connect AC adaptor to base unit and AC outlet.

Useful

Handset busy tone heard

Handset out of range of

Move handset closer to

when

is pressed.

base.

base.

 

 

Another handset in use.

Wait for the other user to

 

 

 

complete call.

 

 

 

No dial tone.

Telephone line not

Insert telephone cord to

 

 

connected.

network.

 

 

 

Turn power OFF then ON.

 

 

 

Cannot dial out.

Call BAR set.

Turn feature off.

Particular dialled number is Remove number from call

 

restricted.

restricted list.

 

 

 

Key lock mode ON.

Turn key lock OFF.

 

 

 

 

 

 

 

Handset will not ring.

Ringer switched off.

Set ringer to one of 6

 

 

 

 

volume levels.

 

 

 

 

(see "Handset Settings".)

 

 

Helpline Tel.No. :U.K. 08700 100 076

R.O.I. 01289 8333

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Information

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Contents Operating Instructions ContentsAccessories included Before Initial Use08700 100 076 Monday Friday 900am 530pm Safety Caution Battery CautionImportant Information EnvironmentSetting up Battery InstallationConnection Battery Life Battery ChargeFully charged Display iconSelecting the Battery Type Symbols Used in This Operating InstructionsReplacing the Batteries Please use only Panasonic P03PNi-MH or P03HNi-Cd batteriesHandset Display Location of ControlsHandset Base unitWall Mounting Power On/Off Using the TelephoneSetting the Clock/Date Making a CallRedialling Making CallsEditing the Dialled Number in the Redial List Clearing One/All Dialled Items in the Redial ListCaller ID Service Caller IDCaller ID Display Calling Back Caller ID ListEditing the Received Number in the Caller List Clearing One/All Received Items in the Caller ListAnswering Calls Receiver VolumeAuto Talk Temporary Bell OffStoring a Caller Information PhonebookNumber Editing a Caller InformationClearing a Caller Information Dialling with the PhonebookSave TEL NO.*2 Phone Number *1 NameRegistering a Phone Number as a Hot Key Hot KeyDialling with Hot Key Clearing the Hot Key RegistrationTime Alarm Handset SettingsSetting Time Alarm On/Off Before programming, please follow steps 1 toRinger Option Setting the Ringer VolumeSelecting the Standby Mode Display Tone OptionDisplay Option Call Option Selecting the Talk Mode DisplayCall BAR On/Off 4Handset-digitPIN*1Setting the Direct Call On/Off Setting the Direct Call NumberOther Options Current 4-digit New 4-digitRecall Feature Dialling Pause for PBX line/long distance service usersKey Lock Digit Base Handset Number Unit PIN*1 Base Unit SetingsBase Unit Settings Initial Settings Reset HandsetHandset Initial Settings Function Reset Base Unit Settings Base Unit Initial Settings FunctionDigit Base Unit PIN*1 Multi-unit User Operation Cancelling a Handset Cancelling a Base UnitDigit Handset PIN *1 Digit Base Handset Number Ringer Mode Selection Setting the All Handsets Mode Setting the Selected Handsets Mode Handset Numbers *2 Setting the Selected then All Handsets Mode Base Unit Selection Intercom Intercom between HandsetsTransferring a Call to Another Handset/Conference Call Before Requesting Help Problem Possible cause SolutionBefore Requesting Help Technical Information SpecificationsPIN IndexPanasonic Business Systems U.K GuaranteePage Page For your future reference Sales Department Panasonic Business Systems U.KPQQX13445YA D0303NR1033