Panasonic KX-TCD500NZ operating instructions Problem Possible cause Solution

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Before Requesting Help

		Problem	Possible cause	Solution	Page
No dial tone.			• Telephone line not	• Insert telephone line cord	p.10
			connected.	to network.
				• Turn power OFF then	p.12
				ON.

Cannot dial out.			• Call Bar mode ON.	• Turn feature OFF.	p.39
			• Particular dialled number	• Remove number from	p.45
			is restricted.	call restricted list.
			• Key lock mode ON.	• Turn key lock OFF.	p.16

Handset will not ring.			• Ringer switched off.	• Set ringer to one of 6	p.36
				volume levels.

Last number redial does			• Number exceeded 24	• Redial manually.	p.17
not work.			digits.

No Caller ID number			• Service not supplied.	• Caller ID service must be	p.19
displayed.			• Caller has withheld info.	arranged with your
				telephone company.

		icon flashes.	• Battery low.	• Recharge batteries.	p.10



Cannot register handset to			• Max. number of bases	• Delete unused base	p.50
base.			already registered to	registrations from
			handset.	handset.
			• Max. number of handsets	• Delete unused handset	p.50
			already registered to	registrations from base.
			base unit.
			• Wrong PIN number	• If PIN number is lost,	p.46
			entered (Default 0000).	contact the Panasonic
				Service Centre.	p.5
			• Electrical noise in local	• Move base/handset	p.5
			area.	away from sources of
				electrical noise (e.g. TVs,
				radios, etc.).

Useful Information

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Image 61

Contents Model No. KX-TCD500NZ ContentsBefore Initial Use FeaturesGeneral Warning Accessories specific to product type Important Information Battery CautionEnvironment LocationLocation of Controls How to Use the Handset Soft KeysHandset PhonebookBase Unit Meanings of Icons above Soft KeysIcon RussianMeaning Meanings of Symbols and Operations of KeysPress Joystick Press Right Soft KEYDisplay Icons DisplayMain Menu Display Battery Installation Setting upBattery Charge ConnectionReplacing Batteries Battery InformationNi-MH Batteries typical 700 mAh Operation Operating Time Ni-Cd Batteries typical 250 mAhPower on Power ON/OFFPower OFF Selecting the Display LanguageSetting Setting the Date and TimeHandset Time To Select 12/24 Hour ClockMaking a Call Using the TelephoneAnswering a Call Auto TalkHands-Free Phone Conversation using Digital Speakerphone Receiver or Headset Receiver/Speaker VolumeMuting Your Conversation To Return to ReceiverHandset Locator/Paging Key LockRedialling Recall FeatureDialling with the Redial List Press Right Soft KEY Dialling the Last Number DialledCall Waiting Dialling Pause for PBX line/long distance service usersPress Right Soft To Return to the First CallerUsing Telecom’s or Another Company’s Toll Services Caller ID ServiceStandby Mode Display Caller IDCaller ID Making a Call from the Caller ID ListCaller ID List Menu List MenuEditing the Received Number for Calling Joystick to callDeleting One/All Caller ID Items Redial List MenuDeleting One/All Redial Items Editing the Dialled Number for CallingPrivate Category Feature Using the PhonebookGreen Orange Red Storing Caller Information Example Alphabet Mode Selecting the Input ModeEntering Names/Characters Keys OperationsSearching for a Name by Initial Finding Items in the PhonebookDialling from the Phonebook Searching by Index Search ModeEditing Caller Information Press Left Soft KEY Press Right SoftDeleting Caller Information Registering a Phone Number as a Hot Key Press Left Soft Hot KeysHot Key Dialling with a Hot KeyHandset Settings Menu Chart Settings Menu Chart1st Menu 2nd Menu 3rd Menu Base Unit Settings Menu Chart Memo Alarm Handset SettingsSetting the Alarm Mode Once or Daily DailyTo Stop the Alarm Setting the Alarm OffRinger No Ringer Pattern or Name Ringer OptionsSelecting the Ringer Pattern for Private Ring Setting the Ringer VolumeSelecting the Standby Mode Display Setting the Handset Key Tone ON/OFFDisplay Options Press Joystick toSetting the Private Colour Selecting the Talk Mode DisplayChanging the Private Category Name Call Options Setting the Direct Call NumberCall Bar ON/OFF Select Direct CallOther Options Setting the Direct Call ON/OFFSelect Direct On/Off Changing the Handset PIN Personal Identification NumberSetting the Battery Type Setting Auto Talk ON/OFFResetting the Handset Settings Changing the Handset NameOFF Handset Initial Settings FunctionsSetting the Base Unit Ringer Volume Base Unit SettingsJoystick or Selecting the Recall Time Setting the Emergency CallsSelecting the Pause Time Select Emergency CallRestricted Call RestrictionPressJOYSTICK Storing Your Area Code CodeChanging the Base Unit PIN Personal Identification Number Resetting the Base Unit SettingsSelect Change Base Base Unit Initial Settings Functions Operating Additional Handsets Multi-Unit User OperationsOperating Additional Base Units Cordless Telephone Handset Registration to a Base UnitSelect Cancel Handset Cancelling a HandsetPress Joystick Cancelling a Base Unit Select Cancel BaseBase Unit Selection For example, when Handset 1 calls HandsetIntercom Between Handsets HandsetTransferring a Call to Another Handset For example, when Handset 1 transfers a call to HandsetCopying an Item Handset 1 Receiver Handset 2 Sender Phonebook CopySelect Recv Phonebook Select Send PhonebookHandset 1 Receiver Handset 2 Sender Press Joystick Copying All ItemsSelect Copy All Items Walkie-Talkie Setting the Walkie-Talkie ModeWhen Group is selected Talking in Walkie-Talkie Mode Turning the Walkie-Talkie Mode On/OffConnecting the Optional Headset to the Handset Using the Belt ClipOptional Headset Wall Mounting Before Requesting Help Problem Possible cause Solution Character Table PIN IndexTechnical Information SpecificationsConnections Page Page Page Sales Department For your future referencePQQX13785ZA D0703-0