Panasonic KX-TG577 operating instructions Answering system Problem Cause/solution

Useful Information

Problem	Cause/solution
I cannot dial the phone	LThe phone number you dialed might have an incorrectly
number edited in the	edited pattern (for example, the long distance “1” or the
caller list.	area code is missing). Edit the phone number with
	another pattern (page 37).
The 2nd caller’s	LIn order to use Caller ID, Call Waiting, or Call Waiting
information is not	Caller ID (CWID), you must first contact your telephone
displayed during an	service provider and subscribe to the desired service.
outside call.	After subscribing, you may need to contact your
	telephone service provider again to activate this
	specific service, even if you already subscribed to both
	Caller ID and Call Waiting with Caller ID services
	(CWID).
I cannot access the caller	LSomeone is viewing the caller list from another
list.	handset.
Answering system

Problem	Cause/solution
I cannot listen to	LA touch tone phone is required for remote operation.
messages from a remote	LEnter the remote code correctly (page 56).
location.	LThe answering system is off. Turn it on (page 57).
The unit does not record	LThe answering system is off. Turn it on (page 52, 57).
new messages.	LThe recording time is set to “Greeting only”. Select
	a different setting (page 58).
	LThe message memory is full. Erase unnecessary
	messages (page 53).
	LIf you subscribe to the Voice Mail service, messages
	are recorded by the telephone service provider not your
	telephone (page 58).
I cannot operate the	LSomeone is operating the answering system.
answering system.	LIf someone is talking on a conference call, you cannot
	operate the answering system. Try again later.
The message indicator	LNew messages have been recorded. Listen to the new
on the handset slowly	messages (page 53, 54).
flashes blue.

72For assistance, please visit http://www.panasonic.com/phonehelp