Panasonic Troubleshooting for Cordless Phone: Common Issues with KX-TS880

Problem

Cause/solution

The unit does not work.

≥ Check the connections (page 9).

≥ Remove the batteries and reinstall them to reset

the unit.

I cannot hear a dial tone.

≥ Disconnect the unit from the telephone line and

connect the line to a known working telephone. If

the working telephone operates properly, contact

our service personnel to have the unit repaired. If

the working telephone does not operate properly,

contact your service provider/telephone

company.

The unit does not ring.

≥ The RINGER selector is set to OFF. Set to HIGH

or LOW (page 13).

The display is blank.

≥ Install new batteries (page 8).

LCD display response is slow.

≥ Change LCD contrast setting to higher level

(page 21).

≥ Batteries are running low. Install or replace the

batteries.

You cannot dial.

≥ Check the dial tone. If there is no dial tone, check

the connections (page 9).

≥ The dialing mode may be set incorrectly. Change

the settings (page 11).

≥ The dialed number is restricted. To cancel, see

page 22.

The other party suddenly

≥ {MUTE} may have been pressed during the

cannot hear your voice during a

conversation.

conversation.

To cancel, press {MUTE} again (page 14).

You cannot program items such

≥ Programming is not possible when:

as the dialing mode.

s the handset is off the cradle.

s viewing caller information.

s “

” is displayed.

s “W” is displayed.

≥ Do not pause for over 60 seconds while

programming.

You cannot make long distance

≥ Make sure that you have long distance service.

calls.