Panasonic KX-THA12 Phonebook Problem Cause & solution, Caller ID Problem Cause & solution

Useful Information

Phonebook

Problem	Cause & solution
Copying stopped with an	LThe destination handset may have lost communication
item displayed.	with the base unit, or the destination unit user may have
	pressed {C} or {s} on the handset or {SP-PHONE}
	on the base unit.
	The displayed phonebook item was not copied to the
	unit. Press {OFF} on the handset. Confirm that the
	destination unit is not in use and try again.
Caller ID
Problem	Cause & solution
The handset does not	LYou have not subscribed to Caller ID service. Contact
display the caller’s name	your telephone company to subscribe.
and/or phone number.	LThe name display service may not be available in some
	areas. Contact your telephone company for details.
	LOther telephone equipment may be interfering with this
	unit. Disconnect the other equipment and try again.
	LThe caller requested not to send caller information
	(page 27).
	LIf a call is being transferred to you, the caller information
	is not displayed.
The handset does not	LThe handset’s ringer volume is turned off. Adjust it
announce the displayed	(page 43).
caller names.	LThe Talking Caller ID feature is turned off. Turn it on
	(page 47).
The caller list/incoming	LThe Caller ID number auto edit feature is turned off.
phone numbers are not	Turn it on and try again (page 47).
edited automatically.	LYou need to call back the edited number to activate
	Caller ID number auto edit.
I cannot dial the phone	LThe phone number you dialed might have an incorrect
number edited in the	edited pattern (for example, the long distance “1” or the
caller list.	area code is missing). Edit the phone number with
	another pattern (page 29).
The 2nd caller’s	LIn order to use Caller ID, Call Waiting, or Call Waiting
information is not	Caller ID (CWID), you must first contact your telephone
displayed during an	company and subscribe to the desired service.
outside call.	After subscribing, you may need to contact your
	telephone company again to activate this specific
	service, even if you already subscribed to both Caller ID
	and Call Waiting with Caller ID services (CWID).

64For assistance, please visit http://www.panasonic.com/phonehelp