Panasonic KX-THA17 Video phone Problem Cause & solution, Video monitor Problem Cause & solution

Page 65

 

Useful Information

 

 

Video phone

 

 

 

Problem

Cause & solution

I cannot have a video call.

LDepending on the compatibility of the other party’s

 

video phone, you may not be able to have a video call

 

with that person. The other party needs a compatible

 

Panasonic unit (KX-THA12/KX-THA16/KX-THA17)

 

with the base unit (KX-TH102) or ITU-T H.324

 

compatible device to have a video call. Your handset

 

works with most videophone devices that meet the ITU-

 

T H.324.

 

LIf the base unit is connected to a VoIP-TA (Voice over

 

Internet Protocol - Telephony Adaptor), you may not be

 

able to have a video call.

 

LVideo phone feature is not permitted on the other

 

party’s unit.

 

LAnother user is accessing the Internet using a dial up

 

network. Wait until another user to end the operation

 

and try again.

 

LAnother handset user is on a video call with an outside

 

party. Wait until another handset user to end the call

 

and try again.

 

LYou cannot have a video call during a cellular call.

The interrupt tone is

LA call is being received. Press {OFF} to end the 1st call,

heard during a video call.

then answer the 2nd call.

 

 

 

 

Video monitor

 

 

 

Problem

Cause & solution

The image is faint.

LThe camera lens is dirty. Clean it with a soft dry cloth.

 

 

The image sent from

LAdjust the display sharpness or brightness setting

another compatible

(page 40).

Panasonic unit (KX-

LThe place where the destination unit is located is dark.

THA12/KX-THA13/KX-

Improve lighting.

THA16/KX-THA17) is

 

poor.

 

 

 

The image sent from

LAdjust the display brightness setting (page 40).

another compatible

LThere is a strong sunlight or a backlight in the place

Panasonic unit (KX-

where the destination unit is located. Try shading the

THA12/KX-THA13/KX-

camera’s location.

THA16/KX-THA17) is

 

dark and difficult to see.

 

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

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Contents Operating Instructions Charge the handset battery for 4 hours before initial useUsing Caller ID service Caller list Making calls Answering calls Useful features during a callVideo phone feature Video phone settings Ringer settings Display settings Other settingsTelephone and monitoring features Feature highlightsNmulti Talk V USB Utility Multi Talk V softwareOther additional/replacement accessories Accessory informationAccessory item Order number Sales and support informationHandsets max Expanding your phone systemOther devices max Color display type with audio/video output jackKX-THA12/KX-THA17 KX-THA16 Various features using the optional unitsKX-THA13 KX-THA12/KX-THA17 KX-THA16 AB C KX-THA11 KX-THA12/KX-THA17 KX-THA16KX-THA17 KX-THA11KX-THA14 For best performance Conditions for using the handset cameraLocation/noise EnvironmentBattery installation Setting up the handsetConnecting the AC adaptor Panasonic battery performance Operation Operating time Battery chargeBattery strength Battery icon Battery replacement Handset ControlsCharger Adjusting the camera lens angleCharge contacts Charge indicator Transferred image on TV Connecting the handset to your TV KX-THA17 onlyExample Handset display items DisplayDisplayed Meaning item Displayed MeaningHandset screen saver Handset soft keysMenu icons Registering the handset VolumeRegistering the handset RingerDeregistering the handset Handset can cancel its own registration Menu F2 ixiSELECTDisplay language Registration iSELECT Deregistration iSELECTPause button for PBX/long distance service users Using the speakerphoneMaking calls Last 10 phone numbers dialed are stored in the redial listAnswering calls Useful features during a callUsing the other line during a call Temporary tone dialing for rotary/pulse service usersHandset clarity booster Handset voice enhancerAdding items to the handset phonebook Handset phonebookCharacter table for entering names Key Finding and calling a handset phonebook itemEditing/correcting a mistake Searching for a name by initialErasing items in the handset phonebook Editing items in the handset phonebookChain dial Phonebook iSELECTCopying an item Copying handset phonebook itemsCopying all items Copy all items iSELECTRinger ID Using Caller ID serviceTalking Caller ID Caller list Displayed symbolsPicture ID Viewing the caller list and calling backEditing a caller’s phone number before calling back Caller ID number auto edit feature Clear iOFF321-5555 Erasing all itemsConnection quality Video phone featureCompatibility Answering a video call Useful settings during a video callMaking a video call Upside down iSELECT View mode iSELECTTaking/showing a picture during a video call Video phone mode Video phone settingsVideo access Hold optionsPrivacy image Select the desired item. Default Hold only iSAVE iOFFHold options iSELECT Select the desired image. iSAVETransferring a call Intercom featureConference call with 2 outside calls Conference callsTransferring a call to the answering system Call share LThis feature will turn off after you hang up the callJoining a conversation Call privacyEnabling monitoring access Monitoring featureMonitor access iSELECT Audio monitorAdjusting receiver/speaker volume Video monitor using the handsetMonitoring the room Press or V while monitoring LKX-THA17 onlySharpness iSELECT Useful display settings while monitoringStart monitoring page 39 Edit title iSELECT Taking a picturePicture gallery Erasing all images Erasing imagesErasing the selected image Ringer volume Ringer settingsSelect the desired volume. Default High Ringer tonePlaying back a song Disconnect the audio cable from the handsetCustomize ring iSELECT Playback iSELECT Select the desired song. iPLAYInterrupt tone Display settingsHandset wallpaper Interrupt tone iSELECTTime adjustment Caller ID subscribers only Other settingsHandset display color Display contrastHandset Talking Caller ID Changing the handset nameHandset key tone Handset auto talkSet tel line iSELECT 3 Set dial mode iSELECT Setting telephone lineSet tel line iSELECT 3 Set line mode iSELECT Set tel line iSELECT 3 Line select iSELECTCustomer support Handset memory statusMemory usage File type Quantity Used Memory status iSELECTMemory capacity Answering system featureUseful features during playback Clear Answering system commandsKey Command Making calls using the phonebook Configuring a cellular phoneMaking calls Answering callsPutting a cellular call on hold Using the land line during a cellular callRinger for cell iSELECT 3 Ringer volume iSELECT Ringer settings for cellular callsTransferring a cellular call Ringer for cell iSELECT 3 Ringer tone iSELECTConference call with a cellular call and an intercom call Conference callsConference call with a cellular call and land line call System requirements for your computer Connecting the USB cable to the handsetCPU RAM25.2 mm 1 inch Wall mountingWall mount template for the charger Headset Optional Connecting the corded headsetSwitching a call between headset and handset speakerphone Error messages Invalid IncompletePlease register To the base unit Memory fullTitle error General use Problem Cause & solution TroubleshootingRecharge battery is LThe battery power is low. Fully charge the batteryMaking/answering calls, intercom Problem Cause & solutionCaller ID Problem Cause & solution Phonebook Problem Cause & solutionVideo monitor Problem Cause & solution Video phone Problem Cause & solutionAnswering system Problem Cause & solution Output KX-THA17 only Problem Cause & solutionBattery recharge Problem Cause & solution LThere is an obstacle such as concrete wall. MoveFCC and other information Battery InstallationResponsible party FCC WarningUseful Information Specifications North America WarrantyPanasonic Corporation Limited Warranty Limits And Exclusions Customer services Customer Services DirectoryDirect command chart/programming index Monitor access Time adjustment*1Video access Permit Video phone modeTone 629For cellular phones 628 High For cellular phonesMulti Talk V IndexIndex Page Name and address of dealer When you ship the productOne Panasonic Way, Secaucus, New Jersey Panasonic Puerto Rico, Inc

KX-THA12, KX-THA17 specifications

The Panasonic KX-THA17 and KX-THA12 are advanced home intercom systems designed to provide seamless communication and enhanced functionality for residential settings. These devices are particularly popular for their sleek design and user-friendly interface, making them an excellent addition to any smart home environment.

The KX-THA17 boasts an array of features aimed at improving clarity and convenience in communication. It utilizes DECT technology, which ensures reliable and interference-free communication within the home. The dedicated intercom feature allows users to communicate effortlessly between units, making it perfect for families or multi-room setups. Additionally, the KX-THA17 supports HD voice technology, delivering crystal-clear audio quality that enhances user experience whether you are making a call or using the intercom feature.

One of the standout characteristics of the KX-THA17 is its integration with the Panasonic Link2Cell technology. This allows users to link their mobile phones to the intercom system, providing versatility and ensuring that important calls are never missed, even when you're at home. With its Bluetooth capabilities, users can easily sync their smartphones to enhance communication and access contacts directly through the system.

The KX-THA12, while slightly more compact, does not compromise on performance. It also features DECT technology for clear audio and reliable communication. One of its key features is the built-in noise reduction technology, which minimizes background noise for a more focused conversation, making it ideal for busy households.

Both models prioritize user convenience with easy-to-navigate control panels and visual indicators. The systems also include a night mode, allowing for silent operation during non-peak hours, ensuring minimal disturbance while still enabling communication.

In terms of design, both intercom units are aesthetically pleasing, featuring modern finishes that can blend well with various home interiors. Installation is straightforward, with simple mounting options providing flexibility in placement.

Overall, the Panasonic KX-THA17 and KX-THA12 serve as excellent communication solutions for any modern home, combining technological innovation with user-friendly functionality to facilitate smooth and efficient interactions throughout the household.
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