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Checking the
Customizing your CAP module
Monitoring telephones
Answering and transferring a call
Other Norstar documents
You can check what is programmed on any of your telephone or CAP module buttons.
1. | Press | . |
2. | Press the buttons you want to check and read the display. | |
3. | Ensure that your buttons have the correct | |
4. | Pressƒwhen you are finished. |
Most of the telephoneº•‚calls which you deal with should involve the following procedures:
You can program any of the buttons on your CAP module that do not select lines. These buttons can be programmed to automatically dial internal or external numbers. You can also program features onto CAP module buttons. See your M7324 Telephone User Card for information on programming memory buttons.
The indicators | beside internal autodial buttons on your CAP module | ||
show you the status of Norstar telephones. | |||
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| The indicator is on |
| The indicator is off |
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| when a telephone has an active call | when a telephone has no active call | |
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| when a telephone has Do Not Disturb | when a telephone has a call on hold | |
| turned on |
| and no other active call |
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1. Answer a call made from outside the Norstar system.
2. Determine whom the call is for.
3. Check the status of the destination Norstar telephone.
4. If the indicator is off, transfer the call to that telephone.
If you answer a call for a
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• Ring Again lets you know when the telephone becomes free.
• Priority Call lets you interrupt their current call.
• Message lets you send them notification to call you.
If your telephone has been assigned as a central answering position, you can send up to 30 messages to
See the M7324 Telephone User Card, the Modular ICS Telephone Feature Card and the Modular ICS Prime Telephone User Card (if applicable) for more information on using Norstar features.