Uniden DECT 1811 manual Troubleshooting, Trouble Shooting

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TROUBLESHOOTING

YOUR NEW PHONE

TROUBLE SHOOTING

If your phone is not performing to your expectations, please try these simple steps first before calling Uniden customer service.

PROBLEM

 

SUGGESTION

 

 

 

The charge light

Make sure the AC adaptor is plugged into the base and

 

wall outlet.

won’t come on

 

Make sure the handset is sitting correctly

when the handset

 

in the base.

is placed on

 

Make sure the charging contacts on the handset and base

the base.

 

are clean.

 

 

 

 

 

 

Move the handset and/or base to a different location away

 

 

from metal objects or appliances and try again.

The audio sounds

The handset rechargeable Ni-MH battery may need to be

 

charged.

weak and/or

 

You may be out of normal operating range. Move closer to

scratchy.

 

the base unit.

 

 

 

Move the base unit so that it is centrally located in your

 

 

residence or office and not near appliances.

 

 

 

 

Check both ends of the base telephone line cord are

 

 

firmly pushed in until they click.

Can’t make or

Make sure the AC adaptor is plugged into the base and

 

wall outlet.

receive calls.

 

Disconnect the AC adaptor for a few minutes, then

 

 

 

reconnect it.

 

Place the handset back on the base unit for a few seconds.

 

 

 

 

The Ni-MH battery pack may be weak. Charge the battery

 

 

for 14 hours.

 

The handset may be too far away from the base. Place the

The handset

 

base away from appliances or metal objects.

Place the handset back on the base unit for a few seconds.

doesn’t ring or

You may have exceeded the Ringer Equivalence Number

receive a page.

 

(REN) limit of how many phones can be connected to the

 

 

 

 

same line. The REN total of all devices (printed on the label

 

 

on the bottom of each unit) should not exceed three (3).

 

 

Disconnect the appropriate units to lower the REN total.

 

 

 

 

Check the Ni-MH battery connection inside the battery

No power on

 

compartment on the handset.

handset unit

The handset rechargeable Ni-MH battery pack may need

 

 

to be charged.

 

 

 

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Contents Dect Base Unit Functions Handset FunctionsStart To phone a stored number Installing the Handset BatteriesTo make a call To hang upContents Welcome FeaturesRegistration Card Other printed materials Included in Your PackageRechargeable Nickel-Metal Hydride Battery Warning Important Safety InstructionsMore Than One Phone Installation ConsiderationsDescription of Handset Keys EXT INT Using Your Phone Battery Keypad Lock Power KEYRange OUT Call BarringTo store a number Phone BookTo delete a stored number PauseCall Waiting and Caller ID Store a Caller ID number in your personal phone book Delete all Caller ID numbers from the memoryCall a number in your Caller ID memory Press menu key once Press OK key to choose this menu itemHandset External Ring Volume Earpiece VolumePersonalising Your Phone Handset External Ring MelodyUser Name Leaving your handset in direct call modeDirect Call KEY Click Option Base Unit External Ring VolumeBase Unit External Ring Melody Press OK key to confirm your choice Press talkAdvanced Functions Resetting Your Base UnitOutside Line Pause Pabx Selecting a Base Unit Default New Zealand On, Australia OffInsert Zero Caller ID Show Rfpi Deregistering a HandsetFlash Programming Earpiece volume Resetting Your HandsetHandset PIN Number Internal ringer melodyPreferred reset option Press talk RESETdisplay on the LCDBase Unit PIN Number Trouble Shooting TroubleshootingBase Unit GeneralHandset Warranty WarrantyThank YOU for Purchasing a Uniden Phone