Microtek 2400 MHz Series, 900 MHz Series manual Troubleshooting, Problem Suggestion

TROUBLESHOOTING

PROBLEM		SUGGESTION
	No wireless control should be the only problem that would be related
	to the MiniLink Data transceivers. For all other problems, refer to
	the operations manual for other equipment that is being used. Try the
	following suggestions to obtain wireless control:
	1.	Verify mode selection switches are in the UP position for
		RS-422/485 or in the DOWN position for RS-232.
Camera does not respond	2.	Both transceivers must match parameters.
	3.	Transceivers’ parameters must match the system they are
when PTZ control
		communicating with.
functions are moved
	4.	If using RS-422/485 protocol, make sure it is wired into TX
		+/- at the control panel and RX +/- at the camera.
	5.	Run a Com Test in RS-232 (in the CTU Software) to verify
		that each radio is transmitting and receiving data.
	6.	One or both radios may need to be returned for testing and
		repair under its 2-year limited warranty. Call MicroTek for
		return for repair information.
	1.	Make sure that pins 2 and 3 of the DB9 connector (on the
		unit not plugged into the PC) are grounded using a paper
		clip.
	2.	Verify that both transceivers match all parameters.
	3.	Verify both units’ mode selection switch is in the RS-232
		position.
Unit fails when Com Test	4.	Both transceivers should have their antenna connected to
is run		work properly.
	5.	Make sure both units are powered up and their LED is on.
	6.	Switch radios so that the one previously connected to the PC
		is now the transmitting unit with the grounded pins.
	7.	One or both radios may need to be returned for testing and
		repair under its 2-year limited warranty. Call MicroTek for
		return for repair information.
	The MiniLink Data Transceivers should not interfere with any of the
There is a slight “blip” or	MiniLink Video Transmit/Receive systems since the frequencies are
other type of interference	too far apart. The exception to that general rule is if you are using
on the screen only when	the MiniLink Data 2400 Series alongside the MiniLink 2.4 GHz
the PTZ control functions	Series for video. Otherwise, the problem may be a power issue.
are accessed.	Make sure that each data transceiver and each video transmitter (or
	receiver) is powered by its own 12 VDC power supply.

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