Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Symptom

Cause

Correction

 

 

 

No power.

The power cord is disconnected.

Plug the power cord into the wall out-

 

 

let securely.

 

 

 

Abnormal or no picture.

The TV is not set to receive Recorder

Select the appropriate video input

 

signal output.

mode on the TV so the picture from

 

 

the Recorder appears on the TV

 

 

screen.

 

 

 

 

The video cable is not connected

Connect the video cable into the jacks

 

securely.

securely.

 

 

 

 

Unit output setting and TV resolution

Check TV capability.

 

capabilities mismatch.

Check mode of connections

 

 

 

 

(eg. S-Video, Components etc.).

 

 

Check unit Resolution setting accord-

 

 

ing to TV capability and mode of con-

 

 

nection.

 

 

 

 

Wrong connection.

Check the connection.

 

 

 

No sound.

The equipment connected with the

Select the correct input mode of the

audio cable is not set to receive

audio receiver so you can listen to the

 

 

Recorder signal output.

sound from the Recorder.

 

 

 

 

The audio cables are not connected

Connect the audio cable into the jacks

 

securely.

securely.

 

 

 

 

The power of the equipment connected

Turn on the equipment connected with

 

with the audio cable is turned off.

the audio cable.

 

 

 

 

The AUDIO options are set to the wrong

Set the AUDIO options to the correct

 

position.

position.

 

 

 

 

In HDMI mode, audio selection is not

Change AUDIO setup to PCM mode.

 

set to PCM.

 

 

 

 

The playback picture is

The disc is dirty.

Clean the disc.

 

 

poor.

The TV channels are not tuned in properly.

Check tuning, carry out tuning again.

 

 

 

Picture from external

The video signal from the external

You cannot connect via the Recorder.

input is distorted.

component is copy-protected.

Connect the component directly to

 

 

your TV.

 

 

 

Some channels are

The skipped channels were deleted with

Use the [Channel Edit] option to

skipped over when

the Channel Edit option.

restore channels. See page 21.

using CH (+/-).

 

 

 

 

 

REFERENCE

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LG Electronics DR787T owner manual Troubleshooting, Symptom Cause Correction