EXT1365_ENG 6/6/01 4:37 PM Page 52
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps f irst.
Symptom | Suggestion |
|
|
The status LED won´t light | • Make sure the AC adapter is plugged into the base unit |
when the handset is placed | and wall outlet. |
in the base unit. | • Make sure the handset is properly seated in the base unit. |
| • Make sure the charging contacts on the handset and |
| base unit are clean. |
The audio sounds weak | • Press | during a call to help eliminate |
and/or scratchy. | background noise. |
|
•Make sure that the base unit antenna is in a vertical position.
•Move the handset and or base unit to a different location away from metal objects or appliances and try again.
•Make sure that you are not too far from the base.
Can´t make or receive calls. | • Check both ends of the base unit telephone line cord. | |
| • Make sure the AC adapter is plugged into the base unit | |
| and wall outlet. | |
| • Disconnect the AC adapter for a few minutes, | |
| then reconnect it. | |
| • Reset the digital security code (See page 49). | |
| • Make sure | is pressed. |
[ 52 ] A D D I T I O N A L I N F O R M AT I O N