Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom |
| Suggestion |
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The status LED won’t light | • | Make sure the AC adapter is plugged into the base and wall outlet. |
when the handset is placed in | • | Make sure the handset is properly seated in the base. |
the base. | • | Make sure the charging contacts on the handset and base are clean. |
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The audio sounds weak and/or | • | Make sure that the base antenna is in a vertical position. |
scratchy. | • | Move the handset and/or base to a different location away from metal |
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| objects or appliances and try again. |
| • | Press chan to help eliminate background noise. |
| • | Make sure that the handset is not too far from the base. |
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Can’t make or receive calls. | • | Check both ends of the base telephone line cord. |
| • | Make sure the AC adapter is plugged into the base and wall outlet. |
| • | Disconnect the AC adapter for a few minutes, then reconnect it. |
| • | Reset the digital security code (See page 18). |
| • | Make sure that the handset is not too far from the base. |
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[ 20 ] A D D I T I O N A L I N F O R M AT I O N