Uniden EXAI978 Series manual Troubleshooting, Symptom Suggestion Charge/in use LED wont

Page 58

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom	Suggestion

The charge/in use LED won't	• Make sure the AC adapter is plugged into the base and wall outlet.
illuminate when the handset	• Make sure the handset is properly seated on the base.
is placed in the base.	• Make sure the charging contacts on the handset are clean.

The audio sounds weak and/or	• Move the handset and/or base to a different location away from metal objects or
scratchy.	appliances and try again.
	• Press the delete/channel key to help eliminate background noise.
	• Make sure that you are not too far from the base.

Can't make or receive calls.	• Check both ends of the base telephone line cord.
	• Make sure the AC adapter is plugged into the base and wall outlet.
	• Disconnect the AC adapter for a few minutes, then reconnect it.
	• Change the digital security code (see page 56).
	• Make sure that you are not too far from the base.

The handset doesn't ring or	• The battery pack may be weak. Charge the battery for 15-20 hours.
receive a page.	• The handset may be too far away from the base unit.
	• Place the base unit away from appliances or metal objects.
	• Change the digital security code (see page 56).
	• Check the battery pack to insure there is a secure connection.
	• Make sure ringer volume isn’t set to turned off.

Severe noise interference.	• Keep the handset away from microwave ovens, computers, remote control toys,
	wireless microphones, alarm systems, intercoms, room monitors, fluorescent
	lights, electrical appliances, other cordless telephones and other devices that use
	electricity.
	• Move to another location or turn off the source of interference.

[ 58 ] A D D I T I O N A L I N F O R M AT I O N

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Contents Page Page Quick Paso Conexión a la línea telefónica Contents Welcome Features ItadControls and Functions N T R O L S a N D F U N C T I O N SO N T R O L S a N D F U N C T I O N S Choose the best location Setting up the PhoneDo the following steps Install the rechargeable battery pack into the handset Getting Started Low battery alert Cleaning the battery charging contactsConnect the base unit For assistance ModularMounting the Base Unit on a Wall Standard wall plate mountingDirect wall mounting Setting Menu Display Options Caller ID optionsChoosing the dialing mode Setting the language Making and Receiving Calls Handset On Base Handset Off BaseEarpiece volume Adjusting the Handset Ringer and Earpiece VolumeHandset ringer tone and volume Temporarily Mute RingerTraveling Out-of-Range Tone Dialing Switch OverRedial Called your bankFind Handset Selecting a Different ChannelFlash and Call Waiting Storing Phone Numbers and Names in Memory Dial Memory DialingE M O R Y D I a L I N G Steps for Entering Names and Special Characters If you make a mistake while entering a nameMemory dialing from Standby Mode Making Calls with Memory DialingMemory dialing from Talk Mode Chain DialingEditing a Stored Name and/or Phone Number Replace Memory? Yes Memory01 Stored Movies Erasing a Stored Name and Phone Number Press the select or delete/channel keyStoring and Editing the RocketDial RocketDialMaking Calls with the RocketDial Deleting the RocketDial When the Telephone Rings Caller ID and Cidcw Caller ID on Call WaitingViewing the Caller ID Message List Press the caller id/menu keyDeleting a Caller ID message When the pointer is at NoDeleting Information from the Caller ID List Deleting all Caller ID names/numbersWhen the pointer is at Yes Long Distance calls and Area Code Setting/Cancellation Using the Caller ID ListCalling a party from the Caller ID list Storing Caller ID messages in Memory dialing Press caller id/menuIntegrated Telephone Answering Device Turning the Answering System On/Off Setting Up Your Answering System Answering system settingsSetting the Time Volume/selectSetting a Personal Security Code PIN Setting the Ring Time Announce only feature Selecting the Message Record TimeSetting the Message Alert tone Preset message Setting Your Outgoing Message GreetingSelecting the Language Setting the Base Ringer Volume Choosing between the two outgoing messagesAdjusting the Speaker Volume Level Using Your Answering SystemTemporarily Mute the Base Ringer Playing your messages Repeating a messageSkipping a message When you press Deleting a messageVoice memo Recording a conversationRemote access away from home Command FunctionTurn on the answering system remotely Changing the Digital Security Code Installing the BeltclipHeadset Installation To attach the beltclipBattery replacement and handling MaintenancePower Failure Troubleshooting Symptom Suggestion Charge/in use LED wontSymptom Suggestion Liquid Damage Case ActionGeneral Information Battery InformationAC Adapter Information Precautions Before you read anything else, please observe the followingInstallation Considerations Terminal Equipment Radio Equipment Index G, H, I, J, K, LMemo Memo Memo Remote Operation Card Remote Operation CardTask Key At Uniden, we´ll take care of you