Uniden TRU 8865 owner manual Troubleshooting, Symptom Suggestion

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

	Symptom	Suggestion
	The charge LED won't illuminate	• Make sure the AC adapter is plugged into the base or the charger (if you have more than one
	when the handset is placed in	handset) and wall outlet.
		• Make sure the handset is properly seated in the cradle.
	the cradle.
		• Make sure the charging contacts on the handset are clean.
	The audio sounds weak.	• Move the handset and/or base away from metal objects or appliances and try again.
		• Make sure that you are not too far from the base.
		• Check both ends of the base telephone line cord.
		• Make sure the AC adapter is plugged into the base and wall outlet.
		• Disconnect the AC adapter for a few minutes, and then reconnect it.
	Can't make or receive calls.	• De-register the handset (see "De-register the Handset (Handset only)" on page 30) and register
		the handset (see “Register the Handset" on page 15).
		• Make sure that you are not too far from the base.
		• Make sure the line is not in use.
		• If an outside call is already established, you can not make another outside call.
		• Charge the batteries in the handset for 15-20 hours by placing the handset on the base or
	The handset doesn't ring or	charging cradle.
		• Make sure that you are not too far from the base.
	receive a page.
		• De-register the handset (see "De-register the Handset (Handset only)" on page 30) and register
		the handset (see "Register the Handset" on page 15).
	Unavailable appears in	• Make sure that another handset(s) or the base is not in use, and try the phone again.
	the display.	• Make sure that you are not too far from the base.
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