Uniden X2.4GHz manual Troubleshooting, Symptom Suggestion

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Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom	Suggestion
The status LED won’t illuminate when	• Make sure the AC adapter is plugged into the base and wall outlet.
the handset is placed in the base.	• Make sure the handset is properly seated in the base.
	• Make sure the charging contacts on the handset and base are clean.
The audio sounds weak	• Move the handset and/or base to a different location away from metal objects
and/or scratchy.	or appliances and try again.
	• Press select/ch to help eliminate background noise.
	• Make sure that you are not too far from the base.
Can’t make or receive calls.	• Check both ends of the base telephone line cord.
	• Make sure the AC adapter is plugged into the base and wall outlet.
	• Disconnect the AC adapter for a few minutes, then reconnect it.
	• Change the digital security code (See page 44).
	• Make sure that you are not too far from the base.
The handset doesn’t ring or receive	• The battery pack may be weak. Charge the battery on the base unit
a page.	for 15-20 hours.
	• The handset may be too far away from the base unit.
	• Place the base unit away from appliances or metal objects.
	• Change the digital security code (See page 44).
Severe noise interference.	• Keep the handset away from microwave ovens, computers, remote control toys,
	wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,
	and electrical appliances.

•Move to another location or turn off the source of interference.

The Caller ID does not display.• The handset was picked up before the second ring.

•The call was placed through a switchboard.

•Call your local telephone company to verify your Caller ID service is current.

•Charge the handset.

The handset doesn’t communicate	• Change the digital security code (See page 44).
with the base or the other handset.	• Make sure that you registered the second handset (TXC400 only).
The second handset can’t join	•	Only one handset at a time can talk with an outside caller. To allow a different
the conversation.		handset to talk to the caller, transfer the call to the other handset.
If you still have a problem.	• Call our customer hotline at 1-800-297-1023.

[ 48 ] T R O U B L E S H O O T I N G

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Contents Page Page W. u n i d e n . c o m Contents Welcome Features N T R O D U C T I O N / F E AT U R E S I C K R E F E R Controls and Functions TRU4465-2 only 15 to Read this First11 to Checking the Package Contents Setting up the Phone Choose the best locationInstall the battery pack Cleaning the battery charging contacts Battery use time per chargeLow battery alert Connect the base unit Use only the supplied AD-312 AC adapterChoose the dialing mode TerminologySetting Caller ID Options Entering Your Area Code Selecting a Language Making and Receiving Calls Handset Off the BaseRedialing a Call Redialing from Standby ModeRedialing from Talk Mode Redialing from the BaseRinger Tone Setting Ringer Volume SetupBase Volume Ringer Mute temporarilyDistinctive Ringer Setup Soft AlertMute Microphone Adjusting the Earpiece VolumeAdjusting the Base Speaker Volume With the handsetSelecting a Different Channel Tone Dialing Switch-overTraveling Out-of-Range Find Handset When speaking on the handsetWhen speaking on the base Way ConferencingTo transfer from the base to the handset Transferring a CallTo transfer from the handset to the base With the transfer keyVoice Mail LED With the Speakerphone featureFlash and Call Waiting Phonebook Phonebook locationsSteps for Entering Names and Special Characters If you make a mistake while entering a name From a number key Viewing the PhonebookAlphabetical order From Talk Mode Making Calls Using the PhonebookFrom Standby Mode Speed DialingDeleting the Stored Data RocketDial One Touch DialingEditing the Stored Data Making calls with the RocketDial Chain DialingStoring the RocketDial Deleting the RocketDialMaking Calls with Memory Dialing Memory Dialing base onlyStoring Phone Numbers Deleting the Stored DataYou must subscribe to Caller ID service to use this feature Caller IDFrom oldest to new Viewing the Caller ID ListFrom new to oldest Alphabetic orderDeleting all Caller ID names/numbers Deleting Information from the Caller ID ListDeleting a Caller ID message Calling a party from the Caller ID list Using the Caller ID Message ListLong Distance calls and Area Code Setting/Cancellation Storing Caller ID messages in the Phonebook/RocketDialCall Waiting Deluxe Features Expanding Your Phone Registering the Second HandsetTo receive a transferred call from the second handset Call Transfer FeatureTo transfer a call to the second handset Second Handset Operation Setting upDialing mode RegistrationOthers OperationCaller ID Changing the Digital Security Code Deregister the Digital Security CodeRegister the Security Code Installing the BeltclipHeadset Installation To a t t a c h t h e b e l t c l i pMaintenance AC Adapter Information Battery InformationGeneral Information Troubleshooting Symptom SuggestionImportant Electrical Considerations PrecautionsImportant Safety Instructions Installation Considerations One Year Limited WarrantyTerminal Equipment Radio Equipment Index G, HAt Uniden, we’ll take care of you Please do not Return this Product to the Place of Purchase