Uniden UIP1869V owner manual For Telephone Features

Scenario	Check to see if...		Then try...
	The LAN LED on the UIP1869V is	Making sure the cable between the UIP1869V and your computer is
		1)	Securely connected to the UIP1869V's LAN port.
	off and/or the LINK LED on your
		2)	Securely connected to your computer's Ethernet card
	computer's Ethernet card is off.
		3)	Free of any frays, loose connectors, or other visible defects
	Your computer doesn't have an IP	1)	Making sure your computer is configured for DHCP.
Your computer is	address. (In most Windows systems,
	open a command prompt window	2)	Making sure the UIP1869V's DHCP Server is enabled.
unable to connect
	and enter the command ipconfig.)
to the Internet.
	Your computer's IP address and	1)	Making sure the first three parts of your computer's IP address match the
			UIP1869V's IP address and the fourth part is different
	subnet mask are on a different
		2)	Making sure your computer's subnet mask exactly matches the subnet mask of
	network than the UIP1869V's.
			the UIP1869V.
	The UIP1869V is not the default	Making sure your computer's default gateway address is set to the UIP1869V's IP
	gateway for your computer.	address.
Your UIP1869V	The Phone 1 LED is off.	1)	Making sure your UIP1869V is activated with Vonage's service (see page 8).
		2)	Cycling power.
main base is
		If neither of these work, contact Vonage customer service.
unable to make or
		Plugging a standard analog phone into the UIP1869V's Phone 1 port. If this works,
receive calls.	The Phone 1 LED is on.
		your UIP1869V may be damaged. Contact Uniden customer service.

For Telephone Features

	Symptom	Suggestion
	The charge LED won't illuminate	• Make sure the AC adapter is plugged into the charger and wall outlet.
	when the handset is placed in	• Make sure the handset is properly seated in the cradle.
	the cradle.	• Make sure the charging contacts on the handset are clean.
	The audio sounds weak.	• Move the handset and/or base away from metal objects or appliances and try again.
		• Make sure that you are not too far from the base.
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T R O U B L E S H O O T I N G