RCA MC2000, M2030, M202, M2011, M200 Troubleshooting Tips, Cannot playback tracks on the player

Page 46

Troubleshooting Tips

After connecting the player to computer, "USB connected" does not appear on the display.

Make sure the device is powered on. Some players do not automatically come on when plugged into the computer.

Make sure that the USB connections to the computer and device are securely in.

Cannot access the player via Windows 2000 computer.

Install the Service Pack 3 for Windows 2000. Visit www.windowsupdate.microsoft.com to check for the latest updates.

Cannot playback tracks on the player.

Make sure audio tracks are encoded in the mp3 or Windows Media formats at supported bitrates. Please check the player’s user manual for bitrates supported.

WMA files may be DRM protected and you don’t have the proper rights (license) to play the files.

Check the website and/or application help system of the music download service provider from where the content was purchased from for license acquisition details.

For more information on how license acquisition works, go to www.microsoft.com/windowsmedia/ drm

What does the PlaysForSure logo

EN

mean? (available on certain models)

 

PlaysForSure is a new logo program from Microsoft®. Consumers can match the PlaysForSure logo on a large selection of devices and online music stores. If you see the logo, you’ll know your digital media will play for sure.

For more information on the Microsoft PlaysForSure program, visit www.PlaysForSure.com.

For more information on RCA PlaysForSure devices, visit www.rca.com.

What are MTP and MSC modes?

MTP (Media Transfer Protocol) mode is essential if you want to transfer DRM content to your player. In MTP mode your player will no longer show up as a drive letter. Programs that were designed to work with a device that shows up as a drive letter will not be able to work directly with the player.

MSC (Mass Storage Class) mode – device is in this mode when connected to Windows 98, ME, 2000 and XP (without Window Media Player 10) operating systems. In this mode, the device will show up as a drive letter on your PC and behaves as a detachable drive for file transfer in one or both directions.

12

Image 46
Contents M20 Series MC20 Series FCC Information EN FCC InformationTechnical Specification Safety InformationService Information Product RegistrationImportant Safety Instructions Additional Safety Information End User License Agreement Term and Termination EN Limitation of Liability Third Party Software Table of Contents What’s so special about This mp3 player? Before You BeginUnpacking your unit Computer system requirementsEN Precautions for the Unit Headset safetyImportant Battery Information Please Respect EnvironmentEN Inserting battery into the player Using HeadphonesConnecting the Player to Your computer Inserting a SD card MultiMediaCardGeneral Controls Feature DisplayPlayback Menu Settings Menu operationsAudiobooks SettingsEN Music NavigationBrightness EN Delete AboutTroubleshooting Tips More InformationID3 tag displays incorrectly Mp3/WMA playback sequence is out of order Warranty Warranty Product RegistrationCanadian Warranty CanadaPage E r m a n u a l Software Installation File Transfer End User License Agreement Warranty Disclaimer Third Party Software Table of Contents Computer System Before You BeginRequirements What’s so special about this mp3 player? Getting Started EN Inserting the Included CD- ROM into CD-ROM DriveConnecting to the Computer Connecting the Player to the ComputerTransferring Music EN Transferring Files to a Digital Audio PlayerTransferring Files via Yahoo! Music Engine Windows XP only EN Yahoo! Music Unlimited Supercharge the Engine Transferring Files via Windows Media Player EN Transferring Files via Windows Explorer Drag and Drop If your player is in MTP mode Profiling Model DependentDisconnecting the Player EN Disconnecting Your Player from the ComputerTroubleshooting Tips Cannot playback tracks on the playerImportador