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Limited Warranty
Panasonic Consumer Electronics Company, | Panasonic Puerto Rico, Inc. |
Division of Panasonic Corporation of North America | Ave. 65 de Infantería, Km. 9.5 |
One Panasonic Way Secaucus, New Jersey 07094 | San Gabriel Industrial Park, Carolina, |
| Puerto Rico 00985 |
Panasonic DVD Player Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or
(b)replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product or Part Name | Parts | Labor | |
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DVD Player | One (1) | Year | Ninety (90) Days |
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Rechargeable Batteries | Ten (10) | Days | Not Applicable |
(in exchange for defective item) |
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Headrest mounting bracket, | Ninety (90) Days | Not Applicable | |
Headphones, Accessories (in |
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exchange for defective item) |
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During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Service and Technology Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc.
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone and/or email address where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation,
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
For hearing or speech impaired TTY users, TTY:
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by
npcparts@us.panasonic.com
You may also contact us directly at:
Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY :
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone
As of January 2007
Reference
Product Service
1Damage requiring
(a)The AC power supply cord or AC adaptor has been damaged; or (b)Objects or liquids have gotten into the unit; or
(c)The unit has been exposed to rain; or
(d)The unit does not operate normally or exhibits a marked change in performance; or
(e)The unit has been dropped or the cabinet damaged.
2
3 | Replacement |
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| servicer uses parts specified by the manufacturer or parts that have |
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| the same characteristics as the original parts. Unauthorized |
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| substitutes may result in fire, electric shock, or other hazards. |
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4 | Safety | RQT9201 |
| condition. | |
| perform safety checks to confirm that the unit is in proper working |
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Product information
19
For product information or assistance with product operation: Refer to “Customer Services Directory” above.