Troubleshooting
Symptom | Possible Problem |
| Solution | |
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iPod didn’t charge | Operating iH24 on batteries. The iH24 only |
| Make sure the iH24 is plugged into a working AC outlet to | |
| charges iPod while operating on AC power |
| charge your iPod | |
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| iPod is not installed properly |
| Remove your iPod from the dock and check for |
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| obstruction on the connectors in the dock and on your | |
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| iPod. Then replace it in the dock. | |
| iPod is locked up/ frozen |
| Please make sure your iPod is working properly before | |
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| docking into the unit. Please refer to your iPod manual for | |
| iPod battery has problem | |||
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| details. | ||
Sound is distorted | Volume level is set too high |
| Decrease the volume | |
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| Sound source is distorted |
| If the iPod original sound source (MP3) is of poor quality, | |
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| distortion and noise are easily noticed with | ||
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| speakers. Try a different audio source such as a music CD. | |
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| If you are using an external sound source like older | |
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| generation of iPod, try reducing the output volume on the | |
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| device itself. | |
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| Try turning bass boost OFF on your iPod/sound source. | |
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| Batteries are weak |
| Replace current batteries with new ones | |
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Remote Control | Remote Control is not pointed toward |
| Point the Remote Control toward the iH24, move within 10 | |
didn’t work | the iH24 remote sensor or sensor is |
| feet of the unit, make sure sensor is unobstructed | |
| blocked |
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| Battery weak |
| Replace current battery with new battery | |
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| Travel Lock is in Lock or Off position |
| Move Travel Lock switch to Remote position | |
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