Problem Solving

Problem Solving Section

For your assistance, we have listed a few common problems below.

The System does not work

Check that the Receiver is seated correctly. Check the Power Cable or Batteries. Make sure you have disconnected the Power adapter if you wish to use the batteries. Make sure you have contacted Sirius Satellite Radio to activate your Sirius Satellite Radio Receiver’s subscription 1-888-539-SIRIUS (7474).

When using batteries the system works intermittently

Check the batteries and replace if necessary.

The LCD displays Acquiring Signal

When the audio signal is lost, a pop-up window with the message “Acquiring Signal” is displayed until the signal is recovered.

The LCD Displays Antenna not Detected

When no antenna is detected and the signal is lost, a pop-up window with the message “Antenna Not Detected” is displayed until an antenna is detected and the signal is acquired.

Reception is weak or the audio has static and is unclear.

Check that the satellite antenna is connected and not faulty. Change the location of the Antenna making sure it is away from obstructions, see page 8. Make sure that the antenna is unwrapped from the Boom Box antenna mounts.

There is no sound from the speakers

Make sure that any headphones are removed from the headphone jack.

Make sure the SAT/AUX Selector switch is in correct position.

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