TROUBLESHOOTING
Table 32 — LED Error Code Service Analysis
SYMPTOM | CAUSE | REMEDY |
Hardware failure. | Loss of power to control module (IGC). | Check 5 amp fuse on IGC, power to unit, |
(LED OFF) |
| without a |
|
| overload trips, allow 10 minutes for automatic reset. |
Fan ON/OFF delay | High limit switch opens during heat | Ensure unit is fired on rate and temperature rise is correct. |
modified (LED/FLASH) | exchanger |
|
| on delay expires. |
|
| Limit switch opens within three minutes | Ensure units’ external static pressure is within application guidelines. |
| after |
|
| mode. |
|
Limit switch fault. | High temperature limit switch is open. | Check the operation of the indoor (evaporator) fan motor. |
(LED 2 flashes) |
| Ensure that the |
|
| the range on the unit nameplate. |
Flame sense fault. | The IGC sensed flame that should not | Reset unit. If problem persists, replace control board. |
(LED 3 flashes) | be present. |
|
4 consecutive limit | Inadequate airflow to unit. | Check operation of indoor (evaporator) fan motor and that |
switch faults. |
| agrees with range on unit nameplate information. |
(LED 4 flashes) |
|
|
Ignition lockout. | Unit unsuccessfully attempted ignition | Check ignitor and flame sensor electrode spacing, gaps, etc. Ensure that flame sense |
(LED 5 flashes) | for 15 minutes. | and ignition wires are properly terminated. Verify that unit is obtaining proper amount |
|
| of gas. |
| IGC does not sense that | Check for proper voltage. If motor is operating, check the speed sensor plug/IGC Ter- |
fault. (LED 6 flashes) | motor is operating. | minal J2 connection. Proper connection: PIN 1— White, PIN 2 — Red, PIN 3 — Black. |
Rollout switch fault. | Rollout switch has opened. | Rollout switch will automatically reset, but IGC will continue to lock out unit. Check gas |
(LED 7 flashes) |
| valve operation. Ensure that |
|
| shaft. Reset unit at unit disconnect. |
Internal control fault. | Microprocessor has sensed an error in | If error code is not cleared by resetting unit power, replace the IGC. |
(LED 8 flashes) | the software or hardware. |
|
If the IGC must be replaced, be sure to ground yourself to dissi- pate any electrical charge that may be present before handling new control board. The IGC is sensitive to static electricity and may be damaged if the necessary precautions are not taken.
IMPORTANT: Refer to Table 33 — Heating Service Analysis for additional troubleshooting analysis.
LEGEND
IGC — Integrated Gas Unit Controller
LED —
Table 33 — Heating Service Analysis
PROBLEM | CAUSE | REMEDY |
Burners will not | Misaligned spark electrodes. | Check flame ignition and sensor electrode positioning. |
ignite. |
| Adjust as needed. |
| No gas at main burners. | Check gas line for air purge as necessary. After purging |
|
| gas line of air, allow gas to dissipate for at least 5 minutes |
|
| before attempting to relight unit. |
|
| Check gas valve. |
| Water in gas line. | Drain water and install drip leg to trap water. |
| No power to furnace. | Check power supply, fuses, wiring, and circuit breaker. |
| No 24 v power supply to control circuit. | Check transformer. Transformers with internal overcur- |
|
| rent protection require a cool down period before resetting. |
| Miswired or loose connections. | Check all wiring and wirenut connections. |
| Replace thermostat. | |
| Broken thermostat wires. | Run continuity check. Replace wires, if necessary. |
Inadequate heating. | Dirty air filter. | Clean or replace filter as necessary. |
| Gas input to unit too low. | Check gas pressure at manifold. Clock gas meter for input. If too |
|
| low, increase manifold pressure, or replace with correct orifices. |
| Unit undersized for application. | Replace with proper unit or add additional unit. |
| Restricted airflow. | Clean filter, replace filter, or remove any restrictions. |
| Blower speed too low. | Use high speed tap, increase fan speed, or install |
|
| optional blower, as suitable for individual units. |
| Limit switch cycles main burners. | Check rotation of blower, thermostat heat anticipator settings, |
|
| and temperature rise of unit. Adjust as needed. |
| Too much outdoor air. | Adjust minimum position. |
|
| Check economizer operation. |
Poor flame | Incomplete combustion (lack of | Check all screws around flue outlets and burner |
characteristics. | combustion air) results in: | compartment. Tighten as necessary. |
| Aldehyde odors, CO, sooting flame, or floating flame. | Cracked heat exchanger. |
|
| Overfired unit — reduce input, change orifices, or adjust |
|
| gas line or manifold pressure. |
|
| Check vent for restriction. Clean as necessary. |
|
| Check orifice to burner alignment. |
Burners will not | Unit is locked into Heating mode for a | Wait until mandatory one minute time period has |
turn off. | one minute minimum. | elapsed or reset power to unit. |
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