Emerson HD9971 owner manual Troubleshooting Guide, Symptom Cause Solution

TROUBLESHOOTING GUIDE

If you experience a problem with this unit, check the chart below before calling for service.

SYMPTOM	CAUSE	SOLUTION
Unit will not turn on.	Weak or dead	Replace batteries.
	batteries.
	CD compartment not	Close CD compartment.
	closed.
Disc will not play.	Disc inserted incorrectly.	Reinsert disc correctly.
	Dirty or defective disc.	Try another disc.
	Moisture or condensation	Disc: wipe with soft cloth.
	on disc or lens.	Lens: see page 14.
		‘Care and Maintenance’
No sound from	Headphone plug not	Reinsert headphone plug
headphones.	inserted correctly.	correctly.
	VOLUME controls set to	Raise volume controls on
	minimum.	main unit and/or headphone
		cable.
	Weak batteries.	Replace batteries.
	Defective disc.	Try another disc.
Erratic playback.	Dirty or defective disc.	Clean or replace disc.

SERVICE

FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE

PLEASE CALL:

1-800-898-9020

FOR CUSTOMER SERVICE, PLEASE WRITE TO:

Emerson Radio Corp.

Consumer Affairs Dept.

1901 Diplomat Drive,

Farmers Branch, TX 75234.

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