Sharp XL-HF401PH Wi-Fi connection, Condensation, If problem occurs, AirPlay / Dlna, Network reset

Troubleshooting chart (continued)

■Wi-Fi connection

Symptom	Possible cause
● Wi-Fi network	● Is your router Wi-Fi
connection failed.	certified?
	● WPS-Pin and WPS-PBC
	routers is not supported by
	this unit.
	● Is the SSID broadcast on
	the Wi-Fi router enabled?
	● Avoid using Wi-Fi channel
	which is much overlapped
	by the nearby Wi-Fi
	network.
	● Is the unit placed near a
	potential source of
	interference which may
	affect Wi-Fi signal, such as
	microwave ovens?
	● Is your PC using a Wi-Fi
	network? Ethernet
	connection for AirPlay /
	DLNA network setup is not
	possible.
	● Do not use special
	characters like ‘%, #, *’ to
	rename your router or the
	AirPlay device in the
	setting menu.

■Remote control

Symptom Possible cause

●The remote control ● Is the AC power lead of the

does not operate.	unit plugged in?
	● Is the battery polarity
	correct?
	● Are the batteries dead?
	● Is the distance or angle
	incorrect?
	● Does the remote control
	sensor receive strong light?

■Condensation

Sudden temperature changes, storage or operation in an extremely humid environment may cause condensation inside the cabinet (CD pickup, etc.) or on the transmitter on the remote control. Condensation can cause the unit to malfunction. If this happens, leave the power on with no disc in the unit until normal playback is possible (about 1 hour). Wipe off any condensation on the transmitter with a soft cloth before operating the unit.

■If problem occurs

When this product is subjected to strong external interference (mechanical shock, excessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is operated incorrectly, it may malfunction.

■AirPlay / DLNA

Symptom	Possible cause
● No AirPlay icon on	● Is the unit joined to the
Apple AirPlay	AirPlay network?
device or iTunes in	● Is the Bonjour service in
my PC.	your PC enabled before you
	open iTunes?
● AirPlay connection	● Firewalls and security
failed with Mac or	software must be disabled.
PC.	● Is your network speed fast
	enough? Other devices
	connected to your home
	router might need to be
	turned off.
● Breaking of music	● Restart your Apple AirPlay /
streaming.	DLNA device or this unit.
	● Stop any internet content
	browsing via your home
	router.
	● Enable the Auto Channel
	Scan Option on the Wi-Fi
	router if available.
	● Enable the Wireless
	Intelligent Stream Handling
	(WISH) option on the Wi-Fi
	router if available.
	● Enable the Quality of
	Service (QoS) option on the
	Wi-Fi router if available.
	● Other home routers must be
	turned off.

If such a problem occurs, do the following:

1Set the unit to the stand-by mode and turn the power on again.

2If the unit is not restored in the previous operation, unplug and plug in the unit again, and then turn the power on.

Note:

If neither operation above restores the unit, clear all the memory by resetting it.

■Factory reset, clearing all memory

1Press the ON/STAND-BY button to enter the power stand-by mode.

2While pressing down the OPEN/CLOSE button, press the ON/STAND-BY button until “Clear All” appears.

Caution:

This operation will erase all data stored in memory including clock, timer settings and tuner preset.

■Network reset

If the Network function operates incorrectly, do the reset operation as below:

During Network function, press and hold CLEAR button until “Network Clear” appears.

This operation will erase the current Wi-Fi setting.

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