Troubleshooting Guide
| strength and/or quality is optimal. If not, |
| please contact an authorized antenna service |
| agent or licensed contractor to seek advice |
| concerning improving your TV reception. |
|
|
No sound, or poor | z Check the Volume status of the product, TV |
sound | and other audio device/s. |
| z Check the Mute status of the product, TV and |
| other audio device/s. |
| z Check that the audio output connections on the |
| product have been connected to the correct |
| input connectors on the TV and/or other audio |
| device/s. |
| z Check that the product’s audio output settings |
| configured in the Setup menu are correct. |
| (Setup\Configuration\A/V Output) |
|
|
Remote control | z To manipulate the product with the supplied |
does not operate | Remote control, the Remote control's infrared |
the | emitter should directly point towards the |
| infrared receiver of the product. |
| z Check the batteries of the Remote control. |
| z Ensure that the correct mode is selected on the |
| Remote control i.e. STB mode if operating DP- |
| H1 or TV mode if operating the TV. |
| z If the Remote control range seems to be |
| limited, check to ensure that the protective |
| plastic layers (for shipping protection) on the |
|
|
| front panel of the |
|
|
Remote control | z To manipulate the equipment with Remote |
does not operate | control, the Remote control's emitter should |
TV | directly point towards the product's Remote |
| control receiver. |
| z Check the battery of the Remote control. |
| z Ensure that the correct mode is selected on the |
| remote control i.e. STB mode if operating the |
| |
| z Has the Remote control been correctly |
| programmed to operate your TV? |
| (See page 7 of this Guide) |
|
|
Timers are not | z Check to ensure that the timers have been set |
recording | correctly. |
| z Check if a registered external storage device is |
| connected. |
| z Check if the power supply to the product has |
| been disconnected. |
|
|
I can’t connect to | z Check to ensure that the Ethernet (LAN) cable |
my network via | is connected to the correct port on the rear of |
LAN | the product. |
| z Is the correct type of Ethernet cable being |
| used for your network connection? |
| (i.e. a |
| z Have the LAN settings been correctly |
| configured in the product’s Setup Menu? |
|
|
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