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This chapter provides information to help you get service and support for your SanDisk Sansa e100 Series MP3 Player.
Learn More, Service, and
Warranty Information
This chapter provides information about how to get support for your player and the terms of your warranty.
Getting Technical Support
Before you contact Technical Support, we encourage you to read the Tips and Troubleshooting section on page 27 to see if your question is covered there.
If you have questions about the use or features of your player, please call the SanDisk Technical Support Center at
When you call or contact us for support, please include as much information as you can from your packaging material. This will allow us to help you more quickly.
Learn More
You also can visit us on the web at http://www.sandisk.com to learn more about your player as well as other SanDisk products.
Your 1-Year SanDisk Limited Warranty
SanDisk warrants that this product will be free from material defects in design and manufacture and will substantially conform to the published specifications under normal use for one year from your date of purchase, subject to the conditions below. This warranty is provided to the