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| Troubleshooting |
If you experience difficulty with your HFA100 DTV receiver, there are several possibilities you should investigate before calling for service.
1.Problem: Intermittent signal or no signal at all.
Possible Solutions: Try another channel. Make sure the antenna is connected. If using a powered antenna, turn the power boost on. You may also want to rotate the antenna for a stronger signal, using the signal strength menu as a guide.
2.Problem: Poor sound quality or no sound heard at all.
Possible Solutions: Make sure audio connections are correct. Try another channel to see if it is a broadcaster problem. Make sure the MUTE button on your TV is off. Try both analog and digital (coaxial, optical) audio connections.
3.Problem: No color is seen, or wrong colors appear.
Possible Solutions: Make sure you have connected the HFA100 correctly to your
4.Problem: Remote control doesn't work correctly.
Possible Solutions: Make sure you have fresh batteries installed correctly in your remote. Also, push the STB button on the remote.
5.Problem: The HFA100 won't turn on.
Possible Solutions: Make sure the HFA100's power plug is installed and that the AC outlet is working. Check the batteries in the remote control to make sure they are fresh and installed correctly.
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