Plantronics mda200 manual Softphone, Sound is distorted or I hear an echo in the headset

Page 17

Softphone

When I dial from my softphone application, nothing happens.

Speaking and/or listening volume is too low or too high.

Ensure that the headset is the default sound device. The Plantronics control panel will launch the sound devices control panel by going to Plantronics Control Panel > Preferences > General – Launch Audio Devices Control Panel.

Ensure that you are using a compatible softphone application. For a list of compatible softphones, visit plantronics.com/ software.

If you are using a wireless headset, ensure your headset is subscribed to the USB adapter. See subscription instructions that came with your wireless headset.

Ensure your headset is charged.

Ensure that the Plantronics software is installed. To download, visit plantronics.com/software.

If the Plantronics software is not installed and you do not have a compatible softphone, you must first press the headset call button and then use the softphone interface to place/answer/ end calls.

Restart your computer.

Adjust headset listening volume.

Adjust listening/speaking volumes in the computer’s sound control panel/system preferences.

Adjust listening/speaking volumes in the softphone application.

The sound is distorted or I hear an echo in the headset.

Reduce speaking and/or listening volume on the computer using your softphone application.

Point microphone towards your chin.

If the distortion is still present, lower the volume on the headset.

No audio connection to PC.

Unplug USB cable from switcher and then reconnect the cable. Quit and then re-start your PC audio or softphone application.

I can no longer hear any audio through my PC Speakers.

For Windows XP® systems

•Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel.

•Under “Sound Playback”, change the default setting from

Savi Office to your PC speakers. Click “OK” to confirm your change.

For Windows Vista® and Windows 7® systems

•Refer to the “Sound” option in your PC Control Panel.

•Under the “Playback” tab, change the default setting from

“Speakers Savi Office” to your PC speakers. Click “OK” to confirm your change.

For Mac OS X

•Choose Apple menu > System Preferences and click

Sound.

•Click Output, and then select “Internal Speakers” or your speaker choice.

17

Page 16 Page 18
Image 17
Page 16 Page 18
Contents MDA200 Contents Welcome What’s in the Box Computer talk button Desk phone talk button8 MDA200 BasicsAccessories Connect Your Headset Desk Phone standard Desk Phone Connect and CallCheck Configuration and Make a Test Call Desk Phone Plus HL10 lifter and Power Supply sold separately Extender Arm Ringer Microphone Desk Phone Plus EHS CableConnect Your Computer and Place a Call Computer Connect and CallMDA200 LED Buttons MDA200 LED IndicatorsDaily Use Switch CallsAnswer an Incoming Call Place an Outgoing CallDesk Phone TroubleshootingSound is distorted or I hear an echo in the headset SoftphoneNeed More HELP?
Related manuals
Manual 3 pages 55.93 Kb

mda200 specifications

The Plantronics MDA200 is an advanced audio processing solution designed to enhance communication in various office environments. This device is ideally suited for professionals who rely heavily on headsets for phone calls and other audio activities. Its versatility and user-friendly features make it a popular choice among business organizations seeking improved efficiency and sound quality.

One of the standout features of the MDA200 is its seamless compatibility with multiple communication platforms. This device supports various headsets from Plantronics, as well as other brands, allowing users to connect easily to desk phones, softphones, and even mobile devices. The MDA200's flexible connectivity options ensure that users can switch between devices without the hassle of reconnecting and reconfiguring settings.

The MDA200 boasts acoustic security, which is crucial in busy office environments. It is designed with built-in echo cancellation and noise reduction technologies, ensuring crystal-clear audio quality for both the user and the caller. This helps eliminate background distractions, making conversations more productive and focused.

Another significant characteristic of the Plantronics MDA200 is its intuitive call management functionalities. Users can answer, end, or mute calls directly through the device, enhancing overall workflow. The design incorporates easily accessible controls that allow for quick adjustments to volume levels, ensuring that users can maintain their preferred audio settings with minimal effort.

Durability is also a key component of the MDA200's construction. Built to withstand the rigors of daily use, the device features a compact design that can easily fit on a desk without taking up too much space. The materials used in its manufacture ensure longevity, making it a reliable investment for any organization.

Lastly, the MDA200 supports software upgrades, allowing users to benefit from the latest features and improvements. This future-proof aspect helps businesses to stay competitive in an industry where communication technologies are constantly evolving.

In summary, the Plantronics MDA200 is a robust and versatile audio solution that enhances communication and collaboration in professional settings. With its compatibility, sound quality, intuitive call management features, and durability, it represents a valuable asset for organizations focused on improving their audio communication capabilities.
Top Page Image Contents