BlackBerry Manual: Enterprise Server for Microsoft Exchange Version 4.1.4 Upgrade Guide

BlackBerry Enterprise Server for Microsoft Exchange

Version 4.1.4

Upgrade Guide

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Blackberry 4.1.4 manual BlackBerry Enterprise Server for Microsoft Exchange, Version Upgrade Guide

Contents

BlackBerry Enterprise Server for Microsoft Exchange Version Upgrade GuidePage Phillip Street Research In Motion LimitedPage Contents Configuring your environment Upgrading BlackBerry Device Software Troubleshooting the BlackBerry Enterprise Server upgrade Add the BlackBerry Device Software to the network drive Assign a software configuration to a user optional Confirm the version from which you are upgrading Upgrading to BlackBerry Enterprise Server VersionPage Choosing a BlackBerry Enterprise Server upgrade option Start with a clean To start because it Old BlackBerry If you upgrade from a Device SoftwareAccounts and server Environment Sends new service Minimal service BlackBerry devices Choosing a BlackBerry Device Software upgrade option BlackBerry Device To upgrade their Upgrade optionYou can install You must distribute Advantages Disadvantages User impact You can monitor Additional upgrade resources Page See Checklists Description ReferenceServer software requirements BlackBerry Enterprise Server BlackBerry Enterprise Server installation Checklist Operating system requirementsYour Microsoft Windows installation media Considerations Information Checklist Security support requirements Checklist Virtual machine support requirements Checklist Multilanguage support requirementsChecklist Additional software requirements System requirements for your corporate environment Checklist Messaging and collaboration environment settings Checklist Network environment settingsChecklist Instant messaging environment settings Checklist Database environment settings Checklist Terminal service settings System requirements for remote components Service Checklist BlackBerry MDS Services system requirementsSystem Considerations Requirement Operating System requirement Operating system Support Support Security Enterprise Server installation Checklist BlackBerry Attachment Service system requirementsThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements You plan to install the BlackBerry Collaboration Service Windows installation mediaCollaboration Certificates on Microsoft Live Communications Server Configuration list from the Configuration container Action Procedure Export the BlackBerry Enterprise ServerSave the server configuration information to a text file Double-click the setup.exe file Perform system maintenance Back up system information Registry settings Registry EditorSynchronize BlackBerry device capabilities Back up all the registry keys BlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page For server errors Any changes to the BlackBerry Configuration DatabaseAccount information Migrating user accounts Synchronize BlackBerry device capabilities Parameter Procedure Type the database name Back up the BlackBerry Configuration DatabaseAuthentication. By default, this parameter is set to False Page Microsoft Knowledge Base articles Setting database permissions Services installations Assign System Administrator permissionSet Microsoft SQL Server permissions Database notification system Perform system maintenance Back up system information Checklist Confirm the upgrade requirementsAdministration extensions on page 31 for more information Database permissions on page 43 for more information Upgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process 36 for more information Mobile Data Service on page 39 for more information Step Migrate the user accounts Migrating users Stop the old BlackBerry Enterprise ServerMust be the same Start the new BlackBerry Enterpriser Server Resolving issues during the upgradeReactivate user accounts Media, and select the file CompleteMedia for Microsoft .NET Framework version Which the BlackBerry Collaboration Service is installed Resolving issues after the upgrade Managing a mixed-version environment Phased upgrades Sample supported mixed-version environment Sample unsupported mixed-version environment Proxy settings BlackBerry Domain to Version 4.1.4, if applicable BlackBerry Domain so that it upgrades to VersionMore information On page 45 for more information New BlackBerry Configuration Database Log in to your computer using the BESAdmin service accountVersion 4.1.4 using an in-place process Existing onesPage Add the BlackBerry Device Software to the network drive Checklist Confirm the upgrade requirementsPage Send the upgrade instructions to BlackBerry device users Create and send a wireless enterprise activation password Device Create a software configurationUsers list, click a user Software Version 4.0 or later Upgrade the BlackBerry Device Software Assign a software configuration to a user optionalClick Load Handheld Interactive Lower pane, check the user’s system status message Confirm that the upgrade is successful Force the BlackBerry Device Software upgrade Push the installation files to user computers Manager is installed Troubleshooting the BlackBerry device upgradeStart Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada