Blackberry 4.1.4 manual

BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide

Upgrade the BlackBerry Enterprise Server at Version 4.0 and earlier and keep the existing BlackBerry Configuration Database

1.Create a new BlackBerry Enterprise Server Version 4.1.4 and upgrade the BlackBerry Configuration Database to Version 4.1.4.

2.Upgrade the BlackBerry Manager to Version 4.1.4.

3.Move user accounts to the new BlackBerry Enterprise Server.

4.Upgrade the empty BlackBerry Enterprise Server.

See “Example 1: Upgrade BlackBerry Enterprise Servers at Version 4.0.3 using a phased process” on page 57 for more information.

>

60

Image 60

Blackberry 4.1.4 manual

Contents

Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device Software Assign a software configuration to a user optional Add the BlackBerry Device Software to the network drive Upgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Old BlackBerry If you upgrade from a Device Software Start with a clean To start because itAccounts and server Environment Sends new service Minimal service BlackBerry devices Choosing a BlackBerry Device Software upgrade option Upgrade option BlackBerry Device To upgrade theirYou can install You must distribute Advantages Disadvantages User impact You can monitor Additional upgrade resources Page Checklists Description Reference SeeServer software requirements BlackBerry Enterprise Server Checklist Operating system requirements BlackBerry Enterprise Server installationYour Microsoft Windows installation media Considerations Checklist Security support requirements Information Checklist Multilanguage support requirements Checklist Virtual machine support requirementsChecklist Additional software requirements System requirements for your corporate environment Checklist Network environment settings Checklist Messaging and collaboration environment settingsChecklist Instant messaging environment settings Checklist Terminal service settings Checklist Database environment settings System requirements for remote components Checklist BlackBerry MDS Services system requirements ServiceSystem Considerations Requirement Operating System requirement Operating system Support Security Support Checklist BlackBerry Attachment Service system requirements Enterprise Server installationThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Windows installation media You plan to install the BlackBerry Collaboration ServiceCollaboration Certificates on Microsoft Live Communications Server Action Procedure Export the BlackBerry Enterprise Server Configuration list from the Configuration containerSave the server configuration information to a text file Double-click the setup.exe file Perform system maintenance Registry settings Registry Editor Back up system informationSynchronize BlackBerry device capabilities Back up all the registry keys BlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Any changes to the BlackBerry Configuration Database For server errorsAccount information Migrating user accounts Synchronize BlackBerry device capabilities Back up the BlackBerry Configuration Database Parameter Procedure Type the database nameAuthentication. By default, this parameter is set to False Page Setting database permissions Microsoft Knowledge Base articles Assign System Administrator permission Services installationsSet Microsoft SQL Server permissions Database notification system Checklist Confirm the upgrade requirements Perform system maintenance Back up system informationAdministration extensions on page 31 for more information Database permissions on page 43 for more information Upgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more information Migrate the user accounts Step Stop the old BlackBerry Enterprise Server Migrating usersMust be the same Resolving issues during the upgrade Start the new BlackBerry Enterpriser ServerReactivate user accounts Complete Media, and select the fileMedia for Microsoft .NET Framework version Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installed Phased upgrades Managing a mixed-version environment Sample supported mixed-version environment Proxy settings Sample unsupported mixed-version environment BlackBerry Domain so that it upgrades to Version BlackBerry Domain to Version 4.1.4, if applicableMore information On page 45 for more information Log in to your computer using the BESAdmin service account New BlackBerry Configuration DatabaseVersion 4.1.4 using an in-place process Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device users Create a software configuration DeviceUsers list, click a user Software Version 4.0 or later Assign a software configuration to a user optional Upgrade the BlackBerry Device SoftwareClick Load Handheld Interactive Confirm that the upgrade is successful Lower pane, check the user’s system status message Push the installation files to user computers Force the BlackBerry Device Software upgrade Troubleshooting the BlackBerry device upgrade Manager is installedStart Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada