Blackberry 4.1.4 manual BlackBerry Enterprise Server

BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide

If you want wireless synchronization to occur automatically after the upgrade process completes, you must also instruct users to synchronize their BlackBerry device capabilities before you upgrade the BlackBerry Enterprise Server. See “Synchronize BlackBerry device capabilities” on page 40 for more information

Perform system maintenance

Perform system maintenance to help minimize the upgrade time and to help promote an uninterrupted upgrade and user migration.

>Remove inactive user accounts from the BlackBerry Enterprise Server. See the BlackBerry Enterprise Server for Microsoft Exchange Version 3.6.x Administration Guide for more information.

Verify BlackBerry device assignments

Use the HandheldCleanup tool to locate out-of-date assignments between BlackBerry devices and user mailboxes. This tool checks for any BlackBerry devices that are assigned to user mailboxes that do not have a current server domain name. When the tool locates user mailboxes with different server domain names, it changes the server domain name to the Global Address List server domain name and adds the BlackBerry device to the report list.

1.At the command prompt, switch to C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility.

2.Type HandheldCleanup.exe.

3.Type any of the following parameters, in the order in which they appear:

Parameter	Procedure
-d [<filename>] [-p<MAPI profile name>]	1.	Type the name of the file in which to save information for each BlackBerry device on the
		BlackBerry Enterprise Server.
	2.	Type the name of the MAPI profile you use to connect to the messaging server.
	Notes: If you do not specify a file name, the information displays on screen.
	The tool prompts you for the name of the BlackBerry Enterprise Server.
-u[-p<MAPI profile name>]	>	Type the name of the MAPI profile you use to connect to the messaging server.

For example, to retrieve BlackBerry device information using a MAPI profile named BESAdmin and to write the results in a file named results.txt, type handheldcleanup.exe -d results.txt -p BESAdmin -u.

4. Press ENTER.

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