1: Planning to upgrade your BlackBerry environment
Choosing a BlackBerry Enterprise Server upgrade option
Upgrade option | Description | Advantages | Disadvantages | User impact | |
Upgrade the BlackBerry | The | • you do not require | • you cannot remove | • | BlackBerry devices |
Enterprise Server using an | process installs BlackBerry | additional computers | BlackBerry Enterprise |
| running BlackBerry® |
Enterprise Server Version | to perform this | Server Version 4.1.4 |
| Device Software | |
| 4.1.4 over the existing | upgrade | and return to the |
| Version 4.0 or later |
| version. | • when the upgrade | earlier version |
| receive new service |
|
| completes, user | automatically |
| books and wireless |
|
| accounts are active | • you turn off the |
| synchronization |
|
| and no additional | BlackBerry Enterprise |
| occurs |
|
| administrative action | Server during the | • | all BlackBerry devices |
|
| is required | upgrade, so the |
| receive new IT policies |
BlackBerry service interruption lasts for as long as the upgrade process
• if you upgrade from a version earlier than BlackBerry Enterprise Server Version 4.0, the BlackBerry Enterprise Server takes longer than it did previously to start because it sends new service books to all the BlackBerry devices that are capable of wireless synchronization
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