1: Planning to upgrade your BlackBerry environment
Upgrading to BlackBerry Device Software Version 4.1 and later
When you upgrade the BlackBerry Enterprise Server you might also want to upgrade the BlackBerry Device Software so that users can use the BlackBerry Enterprise Server Version 4.1.4 features.
You are not required to upgrade the BlackBerry Device Software. The BlackBerry Enterprise Server Version 4.1.4 supports BlackBerry devices that are running BlackBerry Device Software Version 4.0.x and earlier.
You can upgrade only BlackBerry devices with 32 MB of flash memory to BlackBerry Device Software Version 4.1.
To upgrade the BlackBerry Device Software, you must connect a BlackBerry device to a computer. You cannot distribute the BlackBerry Device Software over the wireless network. If users’ BlackBerry devices are running BlackBerry Device Software Version 4.0 or later, wireless synchronization occurs after the BlackBerry Enterprise Server upgrade completes. Visit www.blackberry.com/knowledgecenterpublic to read article
Choosing a BlackBerry Device Software upgrade option
Upgrade option | Description |
Enable users to upgrade | This upgrade process |
the BlackBerry Device | requires you to install the |
Software at their | BlackBerry Device |
computers. | Software and the |
| BlackBerry Application |
| Loader in a shared |
| network drive that is |
| accessible by computers in |
| your organization. |
Advantages | Disadvantages | User impact | |
• you can use a shared | • | you cannot manage | • users must have either |
network drive to make |
| BlackBerry Device | the BlackBerry® |
the BlackBerry Device |
| Software upgrades | Desktop Software |
Software upgrade |
| using software | Version 3.6 or later or |
available to users |
| configurations | the BlackBerry |
• you can enable users | • you cannot force users | Handheld Manager | |
to upgrade their |
| to upgrade their | Version 3.6 or later |
BlackBerry devices at |
| BlackBerry Device | installed on their |
their computers by |
| Software | computers |
sending them a link to | • | this upgrade process |
|
the BlackBerry Device |
| increases network |
|
Software installation |
| traffic to the network |
|
files |
| drive |
|
• you can automate the |
|
|
|
BlackBerry Device Software upgrade loading process to remove user interaction for USB BlackBerry devices
• you can upgrade BlackBerry devices remotely
13
