BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide
Upgrade option
Upgrade the BlackBerry Device Software at a central computer or kiosk.
Push the BlackBerry Device Software and BlackBerry Desktop Software to user computers.
Description
This upgrade process uses software configurations to help control the BlackBerry Device Software upgrade process for each BlackBerry device at a central administration computer or kiosk.
This upgrade process requires you to install the BlackBerry Device Software in a shared network drive that is accessible by the administration computer or kiosk.
You must also install the BlackBerry Manager on the computer from which you plan to upgrade BlackBerry devices.
This upgrade process enables you to use third- party software to create and distribute a single installation file that contains the BlackBerry Desktop Software and the BlackBerry Device Software.
This customized installation file installs the complete BlackBerry Desktop Software and the BlackBerry Device Software on users’ computers. Users then upgrade the BlackBerry Device Software interactively.
Advantages | Disadvantages | User impact |
• you can monitor the | • you cannot force users | • users must bring their |
BlackBerry Device | to upgrade their | BlackBerry devices to |
Software upgrade | BlackBerry Device | an administrator to |
process at the | Software | upgrade the |
administration |
| BlackBerry Device |
computer |
| Software |
•you can use software configurations to help control BlackBerry Device Software upgrades
•you can upgrade multiple BlackBerry devices at the same time
•you can upgrade BlackBerry devices for users who do not have the BlackBerry Handheld Manager or the BlackBerry® Desktop Manager installed on their computers
•you can share a single software location between multiple administration computers
• you can install the | • you must distribute | • users must connect |
BlackBerry Device | large installation | their BlackBerry |
Software and the | packages over the | devices to their |
BlackBerry Desktop | corporate local area | computers and start |
Software on users’ | network (LAN) | the BlackBerry |
computers |
| Desktop Manager |
automatically |
|
|
•you can force users to upgrade their BlackBerry Device Software through IT policies
•you can upgrade BlackBerry Device Software for users who have BlackBerry Desktop Software version 3.5 or earlier
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